Family DollarReviews of familydollar.com

About 8 weeks ago at this location store # 400 112-C Village Rd., Ste 7 Leland, NC 28451. I walked into this family dollar to exchange a "broken" styrofoam cooler w/ a receipt and the female manager called the police and falsified that the customer (me) had threatened her & was irate; neither is true. The store Mgr. told me emphatically I could not exchange the merchandise that I had purchased the day before; I asked why b/c I had a receipt. She stated if it wasn't broken before I brought it then I was unable to exchange or get a refund. I asked for a policy that was different from having an original receipt to exchange or refund items w/ in 30 days and she refused. I also called law enforcement so they could have record that what was said was fabricated to get an officer to respond. They did come out, nothing happened (wasted tax dollars) & totally unnecessary, I had to exchange my merchandise at the Lanvale (family dollar) in Leland. Family dollar needs to hire a better team-leader at store # 400 112-C Village Rd., Ste 7 Leland, NC 28451...The worst customer experience ever!

I saw the label on the shelf for Red Baron pizza 4.95 when you purchased 2, the two I picked did not ring up at 4.95 so I asked the clerk to show me which item was on sale, she walked over to the refrigerator, I followed her I thought she was going to show me which two to buy, instead she ripped off the lable off the shelf with a lot of attitude and told me none of the pizzas where on sale for that price, I looked at the Pic of the sign I had taken and figured out that I had picked the wrong item, so I went back to the register with the correct pizzas and got my 4.95 each when you purchase 2, nasty woman don't know why they keep people like her, store clerks are supposed to help customers buy merchandise not discourage them from buying merchandise

The most stupid company ever with coustemr service A card broke I been calling 2 months and no one fixing nothing

This store on West sugar Creek parking lot is the most disgusting thing to drive up to dumpster area parking lot in front of the store on the side of the store trash everywhere wouldn't be surprised if rodents that would be store 11612

I was making a purchase at the family Dollar on French road in cheektowaga. The clerk was completely rude. Some people do not belong customer facing and this woman would be one of them. She scanned a larger item that I was buying ... I proceeded to then put it in my bag to give her more room on the small counter and she then scolded me. I asked her why she was being so rude to me and she said "i have to be because you're messing with my system". I have never had anyone ever talk to me that way. I'm a 55-year-old woman who is polite and kind and gave this person no reason to speak to me in such a way. Ultimately I left the store because I will not purchase items or shop at a store with such horrible customer service. There are many other choices to shop and this regular customer to the store will no longer go there. Without customers, she does not have a paycheck. I'm not sure she understands that.

On June 15th 2024, I went to Family Dollar: 8909 Two Notch Rd. Columbia SC 29223, store #10310. As I stated,on the day of June 15th @5:30 attempting to buy my husband a Father's Day card. As I was looking at the cards, three family dollar employees started arguing over a man. They proceeded to curse out loud calling each other terrible names. I walked up to the cashier to check out but she grabbed her purse and walked out. I asked the other employee if she could check me but her response was "I'm off the clock " she continued with,"you all will need to go to another family dollar store, there's no one here to check ya'll out". I asked for a manager but the third employee said that there wasn't a manager there. About five minutes later a female walked in and told everyone in the store to leave. I asked who she was, she stated that she was the manager. I asked if she could cash us out, her response was "I'm off today!"

This is for the Family Dollar on west combs st in Alvin Tx.This entire store and every employee especially managers should be ashamed of themselves in every aspect.I just witnessed a mentally ill transsexual employee verbally abusing a very elderly man for calling HIM sir instead of maam which HE very clearly was not.The so called manager was standing right there the entire time and said nothing to this disgusting excuse for a human..It is a sad world we live in today

They sell spoiled milk,bad eggs etc but I never complained. Then yesterday I got 6pks cigarettes, she gave me wrong ones,her fault,she didn't ring up ones I asked for. I asked to exchange for right ones,I never left the store she said no sorry can't do it. Been going wendell nc family dollar for 5yrs, never once complained. But this is ridiculous. If I saw the cigarettes I would of said something but I told her which ones and I didn't watch wjen she threw them in a bag.