Family DollarReviews of familydollar.com

I purchased a couple cans of CH Ground Coffee in May 2025. Hey, its not Starbucks but its drinkable if you're not fully awake. They charged tax on the item (which seemed suspicious, and sure enough the item is NY non-taxable when I checked). I tried to get a refund at the cashier, but I might as well have not bothered. I then posted the receipt 2x to the corporate website with no response. Why the company prefers minor overages to escalate like this is beyond me.

Wow did this place ever go downhill over the last few years? The last few times I went there, they were so rude. IDK whats going on with customer service these days. But its sad.

This store manager needs to be more involved the outside of this place is disgusting! Went yesterday there is a DEAD GROUNDHOG ON THE FRONT DOOR SIDEWALK!! Come on pressure wash the place clean the windows why does it have to be disgusting. Manager should be fired

rock bottom had a retail chain, it would be this dump. Walking into Family Dollar felt like entering a forgotten storage unit after a tornado. Shelves were half-empty or just plain trashed, with items scattered like a raccoon had a tantrum in every aisle. Nothing was where it should be, unless “organized chaos” is now a corporate strategy. The staff? I’ve seen more energy and competence in a potted plant. One employee was loudly FaceTiming behind the counter while customers lined up like cattle, and when I dared to ask for help, they sighed so hard I thought they’d pass out. Sorry to interrupt your riveting conversation about absolutely nothing. And don’t expect the prices to match the signs — apparently math is optional here. The place looked like it hadn’t seen a mop, a manager, or a functioning brain cell in months. I left feeling robbed of time, money, and dignity. If you're looking to ruin your day, breathe in dust, and question humanity, Family Dollar is waiting. Bring low expectations — and maybe a hazmat suit.

I stopped at the Family Dollar in Federal Heights CO mid-morning. When I was at check out the women told me to have a nice day. I acknowledged her back by telling her the same. She did not make eye contact with me but instead she looked toward the ceiling and slightly rolled her eyes. Her body language told me that she didn't mean what she said. I was shocked to say the least. Please have a conversation with her. She is dealing with the public and may need more customer service training. Overall, prior to this visit I have never had any issues with employees at this location.

We went in got about $100 worth of groceries for our trip to New York City at the Gordonsville Family Dollar in virginia I had 3 six packs of Dr Pepper bottles and some other stuff for my daughter because she was throwing up we had to get her some medicine so we bought a can for her to throw up in and ask the lady if she could give us an extra bag said no and I said okay we'll just put our Dr Peppers and groceries and bags and I'll carry the bags out dump them in the trunk and use those for my daughter to throw up in and she refused on the Prejudice that my daughter is a female and throwing up in our car and I don't know why anyone would ever be prejudiced against me having a daughter and her being sick but this place is terrible I would not go here these people are pieces of crap

The family dollar in claymont on Philadelphia Pike . There is a man he is the manager. He is rude. Disrespectful and just doesn't care at all about the customer. Ive been to the store four different times an each time he was working the register. He was extremely loud on his phone the entire time cussing at whoever was on the phone. The entire store could hear him. The line was insanely long cause he wasn't paying attention to what he was doing. Too busy cussing on the phone about his baby momma an h Child support. He was very rude . And we had tons of stuff no remembering that there's no bags. And he all but yelled at my sister cause she wanted to take the cart outside. Throwing it out there that he didn't care he is the manager n we don't know . Blah blah it's the one right next to food Lion .

I feel like this store is very disorganized. After sitting in waiting for over 10 minutes on a line, finally, another cashier was called to the register to assist the other two whose registers weren’t working or open. I found it very rude and disrespectful that after I placed my items on the counter, the manager comes and tells the cashier to ring up her items behind the counter. And paid behind the counter that’s not how a business is supposed to be ran.