Family DollarReviews of familydollar.com

I went in the Family Dollar on Highway 42 today on Sunday and I bought a football that was marked $12. It rang up $15. The cashier said I’m not allowed to change the price if they change the price in the store there’s nothing I can do I said it, but the football was marked $12 so she called the manager. The manager said I cannot change. The price is ringing up $15. That’s what it cost. I said the box is $12. She said I can only refund your money that’s all I can do. I cannot sell you the football for $12 even though it says $12 so everybody watch out the Family Dollar on Highway 42 in Rex Road. They are marking up their prices when you get to the register be careful

pathetic. and the so called Family Dollar management in and around Anderson, SC is worse than the $1 company name, irregardless of a person’s financial hardship on the line. STAY AWAY!

How is this place even open? Why do they keep building more stores when they can’t even get people to work at the ones they have. This whole franchise is a joke. They only hire the dumbest rudest laziest people ever because they don’t pay shit. Everything they sell is outdated and broken. It’s funny at this point that people go to a place as cheap and rip off as this

Young man nice; old lady supervisor was rude to me would not give me original receipt back even though I told her I was buying & returning for a business.

I visited the family dollar store on market street in pottsville pa. I observed a customer taking a lot of candy and leaving the store.(there was no cashiers up front). I told an employee jerry that the guy just took a handful of candy and left. He said to me he's probably on drugs and needs a sugar fix. The next day the guy approached me and said thatthe cashier jerry said I accused him of stealing and doing drugs. So I approached the manager and she told me she gave my name to him. I told her that's the thanks I get for helping the store after being a day to day customer. I told crystal I was no longer coming to the store and she said good. She said she wasn't having anyone coming into her store yelling at her. To me if she wouldn't have mentioned my name there would be no problem. As of today I am seeking a lawyer on the company for compensation for the employees for putting me in physical harm by mentioning my name. I loved shopping there till Saturdays incident.

Bought a roll of Scotch tape, which was clearly marked on the shelf for $1.00. Cashier charged me $3.50. When I brought this to her attention, expecting her to refund the difference immediately or at least to credit and re-run the transaction, she acknowledged the mistake but told me I would have to wait till she finished with the other customers behind me, she could not refund cash, and it would take 7-8 business days to refund my card. She knew I wouldn't want to wait. I was so angry, I Ieft, vowing never to darken their door again. It's a shake-down joint! Family Dollar at 2017 S Broad St, Winston Salem, NC. Avoid it like a swollen raccoon carcass.

I bought a fan put it together it didn't work it was to late to return it so I bought a box fan that was cheaper at menards. I took fan back to family dollar next day after work they wouldn't refund my money only gave me a return why would I want another one. I already spent more money on a better fan that works. Now I got a unopened fan from them that I dont want they just lost a customer.

First if they negative stars I would rather use that because 1 star is even too much credit for this poorly run organization and its staff. I happened to go into the store today at 1425 W. Morse Ave in Chicago, of which we frequent a lot during the month for dry goods, cleaning supplies and other various items. During my visit to the store today (07/03/2025) I happened to stop in for some dry goods, and went directly to the check out line (of which was long as usual, due to lack of proper staffing and checkout infrastructure. I happened to be on my phone ( not great as some may see it) but I just so happened to receive a most important call right prior to getting into line at the checkout. In stepping up to get checked out my conversation on the phone with person on the other line was getting a little elevated in tone, and so the young lady (employee for FD) was standing behind the counter working on something (other employee was checking me out) when your employee with her back to me for she was occupied doing something behind the counter must have thought my private conversation with other party on my phone, that I was speaking to her or about the store. When in fact was not true at all, and so she turns around and starts to lecture me now, and I stated directly back with level tone " Excuse me but I am not speaking to you or anyone here" so please leave me alone response and she kept it up like she was trying to engage me for some reason, not sure why, and so upon completion of my purchase as I was about to exit the store, she really started to lay it on and stated " some people come in here and act all privileged", and some other words, and then she came on very strong, and stated to me directly " don't ever come back to this store, and keep your white ass out of here" and your not welcome here" I suggested after that comment, she might wish to be careful for it could possibly jeopardize her employment with the company. Had, she simply stated after my original comment of I was not talking with you, and clearly she could see on was on the phone, maybe a more appropriate response might have been to say, I am sorry, excuse me and went about here work, but no she had to start coming on strong with her words of total disrespect and making a scene for all to see. This is not acceptable at anytime in any business anywhere in the US, we should not allow this to happen as companies, and should not tolerate this behavior or should I say lack thereof business behavior at anytime. She I would not believe have the power to suggest I am not welcome, nor should ever return to the store. I would like to mention never during this interaction did I ever raise my voice, and or disrespect her person, and of course her race or gender. Just for FYI here I and now my wife use to work for this company many years ago, and we managed one of the largest stores in Chicago for the company. I would like to say we turned in tremendous results in all categories for the company, and I can assure you my now wife (was my asst. mgr at the time) would never tolerate any type of this behavior and in the event it ever took place that staff person was pulled off the floor immediately, and reprimanded accordingly. If anyone would have acted out in this manner like your employee did today, and talked to a customer like she spoke to me, she would have been terminated immediately and escorted from our store. We as a nation have grown accustom to less than good service, less than professional courtesy, and for sure racial over tones, but we still continue to patronize certain business with our hard earned dollars, only to be treated and accept bad service. We all need to demand accountability from these companies, whether it be Family Dollar, Walgreens, the local grocery store, Jewel Food Stores etc... It is not and should not be acceptable and some retraining and better supervision should be a must. Companies wonder why they are struggling to stay in business and or show better profits, but fail to see the problems are right in front of them from poor, untrained staff, to stores that look horrible and are not presentable. Family Dollar stores are suffering in many locations, and will continue to suffer and close stores until the corporate management does what they should and get out into the stores, higher better middle management staffing, and do their jobs better to show that they care about the daily operations. I will be sending a letter directly to the CEO of this company to alert him to all with hopes it may be a wake up call for this company to act accordingly. P.S. If you wish to discuss with us how to grow your organization and make it a great place to work and profits increased more than you can imagine, feel free to respond to this posting by contacting us. We know how to run businesses and with great staff... In the meantime think twice on spending here