Family DollarReviews of familydollar.com

Went to family dollar this store was very filthy.The emergency doors were block with merchandise.Only one cashier working.I was just so upset at the appearance of this store.Clothes and other merchandise thrown all over the floor.I really do feel that this store needs a lot of help keeping up with the store.Alot of metchandise was not even put in its right place.

I had 3 heavy bags plus 2 other bags 2 bags with a gallon jug of water and 1 bag with 40 pk of puppy pads. I asked her if she had a cart so I could take it to my car she quickly said no I don't. I noticed a buggy behind her with only 2 bras sitting it what was the harm in taking them out and letting me use it ,I was going to bring it back to her. Family dollar on Tennessee Ave

The store was uncomfortable the air wasn’t working an I was going to purchase some candy an some was soft an was like melting the cashier an Manager said they were sorry that the air wasn’t working I’m a Senior an it’s hot being outside but then go in to shop an it’s hot inside I live close an this is the store I go to nearly daily or every other day it’s the store Family Dollar 701 Martin Luther King Blvd Wichita Falls Tx

I placed an order online on 9-13-23. This was a gift and I requested it to be delivered to a store near the person these pots and pans were for. I received an order sheet saying... what credit card I used, the estimated date it was shipped, t I would receive updates, and more. Yesterday, I received the first email on 9-19-23. Saying the order was going to the store and everything that I received on 9-13-23, but delivery date. They gave me a tracking number that was not recognizable by any shipping companies or Family Dollar. Naturally, I called them and spoke to Lika, in the Philippines (I am in NY) telling me that the order would be delivered to the store on 9-24-23. In between this, I asked why my invoice and order sheets said the item was shipped on 9-13-23. It seems that they deliver to stores in 7-10 business days, but not on the order sheets. It did say it was being shipped with an estimated date of 9-13-23. It also says only gift cards take 7-10 business days. (This is not what I ordered) When I was disconnected 2 times I asked to speak to a supervisor Lika would not discuss it with me. I called back explaining what happened and spoke to Autumm who said that Lika is the only supervisor in the call center. She would not put another supervisor on the phone and argued with me for over 10 minutes. I insisted on speaking to a supervisor and she finally had the only person with a head on her shoulder call me back. Aira, the actual supervisor, I think, finally understood that the shipping dates were wrong although they took my money immediately. I sent a copy of the order to Aira, explained the above and other items that were wrong on the invoice and order sheet. Now that all this aggravation went on for 2 hours she calmed me down and agreed there were several mistakes on the site and these forms. She would get it fixed and follow up on the two women who actually lied. You would think she would have offered a coupon or something so I would return after this much time and the fact that I have been purchasing from them for 20+ years. They have no common sense and they made me feel they just wanted to get out and get off the phone. We were disconnected several times. One time I spoke to a Chris who never even bothered to call back. Perhaps, if they take our money and sell to us, they would have American Call Centers who understand what I was saying and the website would make a lot more sense than it does. It is loaded with working errors. I have made a living doing just this before I retired. I will never shop online again at Family Dollar or Dollar Tree. You do know Dollar Tree, that is the store that raised all their prices by 25 cents, but still has the signs up in the windows that say $1.00 until you get in the store. People only buy less that what they bought when it was a dollar. Even I used to come once or twice a week. Now only twice a month. Buy at your discretion. Pay immediately and know what your buying. Good luck because you may not get what you pay for.

I purchased an Amazon card at your Sheldon Iowa store. Attempted to pay with a check and was told you don’t accept checks for Amazon cards. The check was processed and paid by my bank and the card was activated but I didn’t get the card. I have spoken with Jeff and was told he would follow up on it which he has not done. I either will get the card or get my $40.00 back or pursue other action. And now customer service is asking me for $5.00 to get an answer. Way to go…..some “customer service “. Thanks but no thanks 🤮,

I went to the Family Dollar store at Capitol Heights, MD today. I saw instant glue tubes with a label saying $ 1. I went to the cashier with one tube but he rang up $3.50. The manager said he would not honor his price label. It was dishonest to label wrong prices. Be careful. Things there were also more expensive than the Dollar General store about a hundred feet away.

The worst company anyone would ever want to work for. This company hires at bellow even McDonald's pay rate expect much more work ,and dishonestly accuse others of theft that they later find as false without even a simply apology. The stores opporating within the Abilene area are mis managed at district management level on down. I've never seen such dishonest, disrespectful people in my lifetime. BEWARE! Don't work for this company. It's not worth it

Hartly, DE 11617. This store has prices by the items and three times has charged me a higher price at the cash register. This has happened three different times! The clerks say, “corporate puts the prices in the computer program for the cash register.” Something illegal here?