David M.
I never received anything
I never received anything. I placed an order, was told it was out of stock, was then told it was coming, and then I didn’t hear or receive anything.
Response from Familycustom GiftsJan 10, 2023
Hello, We are sorry to hear about your negative service experience with the order and would like to apologize. Your feedback gives us an opportunity to improve our services. Your complaint has also been shared with the customer management team so they can further investigate this matter. We strive for a 100% satisfaction rate in terms of customer satisfaction, and while we’ve fallen short, we will ensure this never happens again.