Family Court Direct Reviews | Read Customer Reviews of familycourtdirect.com

Family Court Direct Reviews | Read Customer Reviews of familycourtdirect.com

Family Court Direct reviews

Showing 64 reviews with 1 star · Clear filters

John
Jun 24, 2020
This was a total waste of money
This was a total waste of money. I ended up rewriting the entire document myself.
Response from Family Court DirectJul 3, 2020
Hi John, We are very sorry to hear that. We see in our records that you signed up with us for Document Service. You had requested a revision, which was provided, but we did not hear that you were dissatisfied after that. Could you please contact us at [email protected] with any updated information on your case? Our Customer Satisfaction Department will keep an eye out for your email. We don't want you to ever feel dissatisfied, and hope we can help with a resolution for you. Kind Regards - FamilyCourtDirect
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Leshane
Jun 24, 2020
Dissatisfied
The court only favors to the parent. So regardless of how much child supposed or money I pay as a co-parent. I’m at an disadvantage of have a relationship with my children.
Response from Family Court DirectJul 3, 2020
Hello Leshane, We're so sorry to hear about the results of your case. We've been rooting for you. Looking at your case files, the documents we prepared were accepted by the courts and your case was heard by the judge. We are not responsible for the decision of the courts. Please feel free to contact us at [email protected] if you'd like to discuss this further. We are here for you if you need anything. Best Regards - FamilyCourtDirect
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Sara
Jun 24, 2020
Get an attorney
Get an attorney! Do not rely certainly in this method. You need an attorney to navigate any details.
Response from Family Court DirectJul 14, 2020
Hi Sarah, We're sorry to hear you are dissatisfied. We provide limited scope Document Services so when the scope of the matter fits the services we provide it can be a great value. Could you please contact us at [email protected] with more detailed information on your case? Our Customer Satisfaction Department will keep an eye out for your email. We don't want you to ever feel dissatisfied, and hope we can help with a resolution for you. Kind regards - FamilyCourtDirect
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Eddie
Jun 24, 2020
I call back to get some help because it…
I call back to get some help because it had the wrong date on my paperwork and they would not fix it so i am still out of the money i spent with company to help me get equal rights with my kids. They still haven't sent it, and i will never use them again.
Response from Family Court DirectJul 3, 2020
Hi Eddie, We don't ever want you to feel like you cannot reach us or we cannot help you. Please send us any updated information on your case to [email protected] we will assist if we can. Best Regards - FamilyCourtDirect
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Matthew
Jun 24, 2020
In full honesty this was absolutely no…
In full honesty this was absolutely no help at all....i wasted my money on something I had to do on my own. Although my child is now in my custody and has been living with me I was not able to use anything your company provided.
Response from Family Court DirectJun 25, 2020
Hi Matthew, First of all, we are happy to hear your child is now in your custody. We apologize that our work product was not of use to you. That is certainly not the outcome we want. Our goal is to provide you with valuable services that help alleviate your stress. Our Customer Satisfaction Team will be reaching out to you shortly to discuss your case, and see if there's anything we can do to help resolve this issue. In the meantime, if you'd like to contact us directly, you can do so at [email protected]. Warm Regards - FamilyCourtDirect
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Crystal
Jun 24, 2020
The service was awful and I didn’t get…
The service was awful and I didn’t get my money back. They kept it. I’ll never use this service again. It was a big mistake and had to end up getting a private attorney to take care of my issue.
Response from Family Court DirectJun 29, 2020
Hello Crystal, We are very sorry to hear that. From our records you signed up with us for Document Services and were provided those documents. Could you please contact us at [email protected] with more details on your case? Our Customer Satisfaction Department will keep an eye out for your email. We don't want you to ever feel dissatisfied, and hope we can help with a resolution for you. Kind Regards - FamilyCourtDirect
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Gabrielle
Jun 24, 2020
The paperwork I paid for that they…
The paperwork I paid for that they drafted was not able to be filed in court.
Response from Family Court DirectJun 26, 2020
Hi Gabrielle, we are so sorry to hear that the paperwork was not able to be used in court. We're reviewing your case notes, and see that you had approved the documents. We were not notified that the documents were incorrect, or we most certainly would have worked to help resolve them. Could you please contact us at [email protected] with some information on your case? Our Customer Satisfaction Department will keep an eye out for your email. We don't want you to ever feel dissatisfied, and hopefully we can help with a resolution for you. Kind Regards - FamilyCourtDirect
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Kelly
Jun 24, 2020
It was a waste of money
It was a waste of money. Took 3 months to give me my court documents and gave me no help to prepare for court. I paid my account in full when I decided to use your services.
Response from Family Court DirectJun 26, 2020
Hi Kelly, we're sorry you felt the delivery of our services took too long. Per our agreement, we are not able to release your documents until payment has been made in full. Since you were on a payment plan, this delayed our ability to deliver the paperwork. Our goal is to provide you with the tools needed to help achieve your solution, and we're never pleased to hear if we fell short. Could you please contact us at [email protected] with the latest status of your case and any potentially new information? Our Customer Satisfaction Department will keep an eye out for your email, and hopefully we can help with a resolution for you. Warm Regards - FamilyCourtDirect
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