Deciding to pursue legal action can be difficult, unfamiliar and emotional. Family Court Direct is here to help so you don’t have to do it all on your own. Use our experience to your advantage. The legal system can be confusing, intimidating, time-consuming and – above all – expensive. For many people, high-priced legal representation is not a realistic option. Family Court Direct can be an affordable alternative to expensive attorneys through its legal network of discounted attorneys and document preparation professionals.
Family Court Direct (familycourtdirect.com) has 401 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
familycourtdirect.com
Website
familycourtdirect.com
Category
Legal Service Providers
Listed on Five Star Index
2026
About these reviews
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The company replied to 96% of reviews.
Latest
Most recent review: March 2026.
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Horrible advice that lead to more litigation that cost more money. False and misleading advice. Hire a real attorney.
Response from Family Court DirectJul 10, 2020
Hi Brian,
We're sorry to hear you feel that way, we assure you we don't ever want you feeling like we haven't provided the proper level of service.
Looking at your case notes, we see that your documents were completed with all information provided to us by an attorney in Texas. Unfortunately we are not able to provide legal advice, and we do not have control over the opposing party. We make it our mission to ensure you have the best experience and outcome possible with what we have within our control.
Could you please contact us at [email protected] with more detailed information on your case? Our Customer Satisfaction Department will keep an eye out for your email. We don't want you to ever feel dissatisfied, and hope we can help with a resolution for you.
Best Wishes - FamilyCourtDirect
MK
MKS
By far the worse!
By far the worse!
Response from Family Court DirectJul 10, 2020
Hi MKS,
We're sorry to hear you feel that way, we assure you we don't ever want you feeling like we haven't provided the proper level of service.
Looking at your case notes, we see that we can see that we provided all documents that were requested, and that they were successfully filed. We had not received any further requests from you. Through our extensive communications, we were under the impression you were satisfied with our services. We make it our mission to ensure you have the best experience and outcome possible, and we apologize if you didn't feel you received that.
Could you please contact us at [email protected] with more detailed information on your case? Our Customer Satisfaction Department will keep an eye out for your email. We don't want you to ever feel dissatisfied, and hope we can help with a resolution for you.
Best Wishes - FamilyCourtDirect
RO
Roger
Not pleased with service
For the services offered, the charges are excessive and the so-called experts in each of the state laws need to go back to law school. I ended up hiring a lawyer and most of what I was told by your company was inaccurate. In addition, the turn around time for returned calls was too long. I would not recommend this company.
Response from Family Court DirectJul 20, 2020
Hi Roger,
We apologize that our work product was not of use to you. That is certainly not the outcome we want. Our goal is to provide you with valuable services that help alleviate your stress.We appreciate your feedback regarding call back timing. We have recently added multiple positions to support the growing demand for our services.
We are not able to give legal advice, so we're not sure what bad advice you received. We apologize if there was any miscommunication. Looking at your case notes, we see that you were provided the court documents with the information you provided us. This is the first time we're hearing you are dissatisfied, and are sorry you felt the need to hire an attorney.
Could you please contact us at [email protected] with more detailed information on your case? Our Customer Satisfaction Department will keep an eye out for your email. We don't want you to ever feel dissatisfied, and hope we can help with a resolution for you.
Warm Regards - FamilyCourtDirect
JP
Jason P.
Family Court direct took my $700 just…
Family Court direct took my $700 just to print me out some papers I could have printed myself. The papers they sent were printed on front and back and once I sent them in to the courts and to my ex they got sent back is not filed due to the print being on both sides of the paper. My ex was then alerted prematurely of me trying to seek custody of my son and used the power of the state that supports her and I haven't seen my son since. Thank you very much family direct court you took my money and ruined any chances of me being involved in my son's life. I figured you guys were just a scam and my trusting nature got the best of me again. So now six years later I get this email about your services. And to be honest, that experience changed me totally as a man. I don't have that nature to trust anymore and I don't believe you or the family court systems are looking out for the betterment of families. the fatherlessness of America has lived so Iso thank you for aiding in that.
Response from Family Court DirectJul 9, 2020
Hi Jason,
We are so sorry for what you have experienced, and that you have not been able to see your son. Our heart goes out to you. You have been through so much, and in a time that you needed our services, we did not step up to the plate. We truly apologize for not delivering to you exemplary services. You deserve the best, and it upsets us that we did not deliver that to you. We truly care about you and your case, and helping you with custody of your son.
We'd like to thank you for taking the time to leave this review. We will take this back to our team and use this as a growing and learning experience. The way you feel is not something anybody should feel, and certainly not as a result from our services.
If you felt up to it, we would greatly appreciate if you could email us at [email protected] with more details on your case. Our Customer Satisfaction Department has been notified and will keep an eye out for your email. If there's anything we can do to help resolve this, we would love the opportunity to do so. We wish you and your son the best, and hope you can reunite with him in the near future.
Best, and Humble Wishes - FamilyCourtDirect
AN
Angeline
I never got custody of my two…
I never got custody of my two grandchildren. The paperwork you sent me was rejected by the court for being incomplete. So not only did I not get my family I'm also out the $750.00 I sent you for your help. Also I never received the partial refund you promised to send me because of the incomplete paperwork. You are a scam artist that took advantage of me in my darkest hour.
Response from Family Court DirectJul 10, 2020
Hi Angeline,
We are so sorry you are dissatisfied, I assure you that is not our intention. We truly care about you and your case, and helping you with your grandbabies. We are sorry it's been such a difficult road.
Looking at your case notes, I see there was some misinformation provided to us for the documents, which caused the documents to be rejected. We offered to correct them, but that was denied. Upon your request, we agreed to a partial refund, but we were never able to contact you after this to complete.
Can you please contact us at [email protected] with some further details? I have notified the Customer Satisfaction team, and we'll keep an eye out for your email.
You are not alone in your darkest hour, we're here with you. Your family is important to us, and you are important to us.
Warm Wishes - FamilyCourtDirect
CA
Cameron
You guys suck
You guys suck
Response from Family Court DirectJul 10, 2020
Hi Cameron,
We're sorry to hear you feel that way, we assure you we don't ever want you feeling like we haven't provided the proper level of service.
Looking at your case notes, we see that we provided the requested documents, but there were issues with misinformation provided to us. While we are not able to control the opposing party, we make it our mission to ensure you have the best experience and outcome possible with what we have control of.
Please contact us at [email protected] if you would like to discuss your case further. We don't want you to ever feel dissatisfied, and hope we can help with a resolution for you.
Best Wishes - FamilyCourtDirect
MI
Misty
Very Unhappy 😡
After spending over $500 with this company I still had to hire an attorney to handle my case! Extremely disappointed as was the attorney I obtained! Not very good business practice!
Response from Family Court DirectJul 10, 2020
Hi Misty,
We are very sorry to hear that you didn't find value in our services, that is certainly not the outcome we want.
Looking at your case notes, we can see that we provided the documents and continued communicating for a few months after, where we were not notified that you were dissatisfied.
We don't ever want you to feel dissatisfied or like our service was not beneficial to you. Could you please contact us at [email protected] with more detailed information on your case? Our Customer Satisfaction Department will keep an eye out for your email.
Kind Regards - FamilyCourtDirect
SA
Sabrina
0 stars
0 stars. They took $1,500 plus $40 a month for a whole year just to give me the wrong documents to file and we got absolutely nothing accomplished. Total scam!!! Extremely upset! Taking from single hardworking mothers!!!
Response from Family Court DirectJul 10, 2020
Hi Sabrina,
First off, we're sorry you're going through this. You're a warrior for being a working single mom, we know that isn't easy. Our primary goal is to help you resolve your issue so you can enjoy life with your child, and we are passionate about reaching that goal.
We don't ever want you to feel dissatisfied or like our service was not beneficial to you. Could you please contact us at [email protected] with more detailed information on your case? Our Customer Satisfaction Department will keep an eye out for your email.
Kind Regards - FamilyCourtDirect
