Family Court Direct Reviews | Read Customer Reviews of familycourtdirect.com

Family Court Direct Reviews | Read Customer Reviews of familycourtdirect.com

Family Court Direct reviews

Showing 14 reviews with 4 stars · Clear filters

Tamia P.
Jul 22, 2020
Very helpful
Very helpful. Took time to explain and always available
Response from Family Court DirectJul 22, 2020
Hi Tamia, Thank you for taking the time to leave a review, we appreciate it! We are so pleased to hear that you found us helpful and informative! It's very important to us to make sure this process moves as smoothly as possible for you! Because we strive for perfection, we'd love to hear how we could have done better, and earned that 5th star from you. Could you please message us at [email protected], so we can learn how to deliver 5-star service? We are constantly learning and growing and striving to offer the best service. After all, that's what you deserve! Best Wishes, and we hope to hear from you soon - FamilyCourtDirect
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Kevin
Jul 2, 2020
Simply said
Simply said, Family Court Direct is not just another professional litigation organization. FCD cares about providing working families and the poor meaningful access to our court system. When it comes to assisting you, FCD won't quit until the job is done!
Response from Family Court DirectJul 10, 2020
Wow Kevin! Thank you for the wonderful review! And thank you for recognizing how much we care about our families. You're right, we won't quit until the job is done! We've always got your back! Best Wishes - FamilyCourtDirect
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Theresa
Jun 25, 2020
Good & Bad a little helpful
I was so blessed to fund y'all's services ..Sometimes I felt like I had to many hoops to jump thru to get services and I didn't always get the right stuff on my paperwork..I didn't get gaurdianship of my granddaughter who is btw still with he dangerous drug addicted mother who's now dealt with child protective services a few times..I feel I'd my documents had had the information that was harsh more detailed I may have had a better chance..I know see this child very rarely when I truly protected her since birth it's very hard to see how much has happened since the court date ..I thank y'all for the services provided it did help keep her safe for a little while longer
Response from Family Court DirectJul 13, 2020
Hi Theresa, We are so sorry to hear that your granddaughter is still not in your guardianship. She sounds like she is very lucky to have someone like you on her team. We sincerely apologize that you did not receive excellent service. Our goal is to help facilitate your solution, while providing you with the tools and resources necessary to achieve it. We don't want you to ever feel our services were not sufficient, and we most definitely want your granddaughter to be safe. Thank you for your constructive feedback. Please contact us at [email protected] with details regarding your case. Our Customer Satisfaction Department will keep an eye out for your email. We don't want you to ever feel dissatisfied, and hope we can help with a resolution for you. Kind Regards - FamilyCourtDirect
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Alan
Jun 25, 2020
Jeff was awesome and pleasant to talk…
Jeff was awesome and pleasant to talk to. Thanks
Response from Family Court DirectJun 25, 2020
Hi Alan! Thank you for the shout out to Jeff. We think he's pretty awesome too! Thank you for being such a pleasant customer yourself, it was a delight working with you! We're here for you if you need anything. Best Wishes - FamilyCourtDirect
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Rusty
Jun 24, 2020
Family matters
I had a good outcome with the help of you. Thank you.
Response from Family Court DirectJun 25, 2020
Hi Rusty. We are so pleased to hear you had a good outcome! And we agree, family matters. So true! Well said. Thank you for the positive review. Much appreciated. Warm Regards - FamilyCourtDirect
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Susan
Jun 24, 2020
Quick Response
Thank you so much for providing me the direction to get thru the initial steps and response for my divorce.
Response from Family Court DirectJun 25, 2020
Hey Susan, we're glad we could provide you with efficient service. This process takes up enough time in your life, our goal is to make it just a little easier for you. Efficient & Warm Regards - FamilyCourtDirect
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