Family Court DirectDeciding to pursue legal action can be difficult, unfamiliar and emotional. Family Court Direct is here to help so you don’t have to do it all on your own. Use our experience to your advantage. The legal system can be confusing, intimidating, time-consuming and – above all – expensive. For many people, high-priced legal representation is not a realistic option. Family Court Direct can be an affordable alternative to expensive attorneys through its legal network of discounted attorneys and document preparation professionals.
Family Court Direct (familycourtdirect.com) has 401 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Legal Service Providers · Clearwater, Florida
Excellent
Legal Service Providers · Chapel Hill, North Carolina
Excellent
Legal Service Providers · Washington, District of Columbia
Excellent
Legal Service Providers · Boca Raton, Florida
Excellent
Showing 11 reviews with 2 stars · Clear filters
Robert
I will call customer service extremely dissatisfied !!!
Response from Family Court DirectJun 25, 2020
Hi Robert, we're so sorry to hear you are dissatisfied. Could you please contact us at [email protected] with some information on your case? Our Customer Satisfaction Department will keep an eye out for your email. We don't want you to ever feel dissatisfied, and hope we can find an agreeable resolution for you. Kind Regards - FamilyCourtDirect
Ivette
The person that helped me was rude, short with her answers, and seemed annoyed. I hope the future families that are being helped have a better experience and that your staffs attitude improves.
Response from Family Court DirectJul 3, 2020
Hi Ivette, We are so sorry to hear that you had an unpleasant experience. We appreciate your feedback. We agree with you completely, families deserve to have a good experience with positive attitudes. This process is burdensome in itself, and in addition to helping you resolve these issues, we want to make sure you feel supported and heard by us as well. It is our mission to provide excellent customer service, and we are taking steps to ensure this is what families can expect from us moving forward. Thank you for your constructive feedback. While we wish you didn't have to have a negative experience, we will take this opportunity to reflect and grow from this. If you have anything further you'd like to discuss, please don't hesitate to contact us at [email protected]. Best Regards - FamilyCourtDirect
Nicole
Truly a waste of time and money when I could least afford it. Thanks for reminding me of how horrible your company made a truly painful experience. UPDATE: yes I received documents that were not appropriate for the case. Please get a real lawyer.
Response from Family Court DirectJun 29, 2020
Hello Nicole, We are very sorry to hear that. Our records show you signed up with us for Document Services and were provided those documents. Could you please contact us at [email protected] with some information on your case? Our Customer Satisfaction Department will keep an eye out for your email. We don't want you to ever feel dissatisfied, and hope we can help with a resolution for you. Kind Regards - FamilyCourtDirect