FamilyboxReviews of familybox.co

I ordered a wallet for my grandsons birthday weeks ago. It came today but it's not a wallet it's a notebook. I'm very disappointed

their customer service is sub-par. when I emailed them of the problem they just make excuses and continue to give you the run around. they sent a t-shirt that was missed labled with the wrong size. It's a shame because I bought this for a present, now they have my money and won't correct their mistake.

Quality is poor service is worse. Don't buy anything from this company. You can get a better shirt from the lost and found. They should be out of business!

This company is the worst. It’s been over a month since I have placed my order. They can’t even give me an estimate as to when it will arrive. Do not purchase from this company.

My husband ordered me the van gogh starry night ring with emerald center. It came with a completely different center stone. The rest of the stones are so tiny you can barely make iut the colors, and that's only if you practically have it up to your nose. There's no exchange policy and I can't get ahold of anyone to return it for a refund. Very disappointed. Do not recommend ordering from these people.

I order a wallet for my husband. Shipping said 5-7 days. It passed 20 days already. Wont recommend this to no one!!!

I ordered a "starry night" ring for my girlfriends birthday, they said item would be shipped in 5-7 days. it appeared the company was out of California. I live in Washington state. I ordered the ring on 5/18 and though it would arrive by 5/28 witch is her birthday. as 5/28 approached, I tried calling the customer service number several (4)times, with no answer, and asked to leave a voicemail, which I did. Never received a call, message, or an email back! They were very prompt at taking payment out of my account, but not with any explanation on where the hell my ring was. it's been 2 weeks now an not as much as a word. I believe I've been scammed and i'm going to tell anyone who asks about familybox.com to stay FAR away. It's on of the worst companies I have ever delt with.

I have not got my emerald starry night ring. I was really looking forward to it but no this website is a scam. At least that's what I think. I'll believe it when I see it. It's been a couple weeks so far