FamilyboxReviews of familybox.co

Takes for ever to get delivered. You can’t get a hold of them they won’t respond to emails and won’t answer the phone. Plus they sent my package to Iowa when I’m from Washington. I feel like this is a scam. DO NOT BUY FROM FAMILY BOX!

Complete scam, don't bother. If you need to ask why, just try reaching them. A buddy of mine was scammed with this.

Please do yourself a favor and dont buy from here. Got the “our song” gift for my girlfriend and their packaging is literally better quality than the actual product. First of all not glass. Its plastic Second of all its so blurry and i cant even see the picture on it. Also, the spotify music code doesn’t work... worst money I’ve ever spend

I wouldn't recommend familybox I’m afraid. The team is not responding to your emails and they promise your package gets delivered within 2-5 business days. But my package didn't arrive before nearly 2 months after I ordered it. And the final look of what I thought I would get, wasn't even close to what they said and promised it would be. So I’m sorry but do not buy anything from familybox

Its been more than a month, no response on call or emails. Very frustrating. can anyone confirm if we can claim money back?

It’s been over a month now since I ordered in my product. All my emails have been replied to with an automated email and no one answers the phone. I think this sight is genuinely a scam

Horrible horrible service . Placed an order of a customized watch it’s been three months of waiting for nothing . Trying to get a hold of someone is exhausting. Nobody ever picks up the phone . At this point I don’t even think I’ll get a refund .

Took a long time to ship and that is understandable. But the quality of the product was HORRIBLE and now trying to return and get ahold of someone is impossible. I sent it back so hopefully I’ll get my money back?