FalourReviews of falour.com

Pants falling apart after two washes - no customer service whatsoever. Wish i had read these reviews before I ordered. I hope someone reads these and takes heed - this company are not to be trusted

Similar experience to others. Bought two pairs of trousers from them for £85. I didn't like them and then when I contacted them to return I was offered £10. My bad for not checking their terrible reviews but really these people should not be selling clothes on-line when they do not operate a normal return-refund policy, but imply they do. This is a con. I have reported them to the trading standards authority via Citizens advice and suggest others do likewise.

Size chart is off

Asked for an exchange, they said if we left them a good review they would exchange my item for me. When I tried contacting them I found that this is impossible. They don’t return calls emails or text messages. I gave up on asking for an exchange and asked for a refund, just to be met with the same problem. Total CON, I would advise not to buy from Falour uk.

Pretend to be a uk company but actually just a front for a Chinese warehouse. Stuff didn’t arrived as described and they try to scam you into not taking a refund. Don’t fall for it - charge back on your card. Fraudsters.

Refund Policy is non existent! Bought trousers that were too small yet refusing to allow me to return and instead offering me a £15 refund on something that I paid £44 for! Avoid at all costs!

Ordered a pair of trousers 36xl, far too small, wouldnt even fit my wife, hes ignoring my emails and wont let me return, turns the mobile on the website off I will be reporting this con artist to consumer rights and as many others as i can!!! £50 down the drain, AVOID AT ALL COSTS!!!

If I could give this company a Zero I would, size ordered came and don’t fit sizes are like 2 sizes smaller then UK waist then was told would get an exchange sent back was ignored then asked for refund was told £25 carriage charge and I can keep the item which don’t fit? The contact number on the website is a mobile which is switched off non legit company avoid at all costs currently going through my credit card company and taking the matter further don’t buy!