Falour is an online store that specializes in selling outdoor tactical gear at affordable prices without compromising on quality. Our mission began with a passion for tactical gear and a desire to make it accessible to everyone. falour.com | .co.uk
Falour (falour.com) has 152 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
Also known as
falour.com
Website
falour.com
Category
Clothing & Underwear
Location
Brooklyn, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 19% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Sadly I have fallen into the same trap as those before me, ordered combat trousers 34W30L over 2 weeks for express delivery, once they arrived I couldn’t get them past my thighs, asked for a refund and have basically been ignored, looks like I am £48 out of pocket, I would avoid these clowns like the plague, if I could give a minus star review I would. Lets you to believe they are a UK based company but definitely shipped from the far east
DP
Daniel P.
Sham company
DON'T DO IT!
These people are running this Mickey mouse operation out the back of a shed.
Do not buy, if you look on Google review you'll see how many people are unhappy.
No returns policy or anyone to deal with it!
I was missold items, they only send one generic size out to everyone pertaining to trousers.
Then won't return them when asked
I've sent an email to'X' asking them to stop advertising there stuff
I will write an honest review everyday now about this 'mock tactical gear'.
So, so bad
IP
Isaias P.
Not trustworthy, don’t buy anything here
I came across Falour on Instagram and liked the trousers featured in their ads. I purchased three pairs through the link provided on Instagram. Seeing they were based in London and not far from me, I assumed they were a legitimate company.
A few days later, when I noticed the delivery hadn’t arrived, I requested to cancel the order as I was going abroad. Instead of cancelling, they sent me a tracking link. By this point, I was already abroad and emailed them to express my concerns—if the parcel was left on my doorstep and stolen, it would be their responsibility, as no delivery should be left unattended.
When I returned to London 10 days later, I found the parcel on my doorstep. Fortunately, it was still there. However, upon opening it, I was extremely disappointed. The trousers were poorly made and looked nothing like the ones advertised online.
I immediately emailed to request a return and refund. Since then, I’ve been completely ignored—no responses whatsoever. As a result, I had to open a dispute case with PayPal to resolve this issue.
This experience has been frustrating and unprofessional, and I would not recommend this company to anyone
MA
Maria
Awful company
Awful company, total scam. I received the good but wanted to return for a full refund. What sort of business doesn’t accept a return? They ignored my emails until I threatened to leave a bad review then they offered me a £25 refund?!? I purchased 2 pairs of trousers that came to £90. Work that one out!
I tried calling the number on the website and it says “mobile turned off”!
Total scammy company. Do not bother ordering.
ML
Michael L.
I ordered four pairs of pants at the…
I ordered four pairs of pants at the cost of $160. I ordered 36x30 pants. They arrived and I couldn’t even button them. I looked at the size and instead of them being 36x30, they are XL. No way in this world are they equivalent to size 36. So now what? They seem to be really nice pants, but they don’t fit. Not even close.
AN
Andy
STAY CLEAR
I would recommend anyone thinking of using company DON'T USE THEM, the customer service is the worst I've ever come across, delivery times are ridiculously long, products are shabby and if you want to return anything you have to pay handling fees and postage to China. Stay clear of Falour
JO
John
Awful.
Took an age to arrive, they ignored my emails when trying to see if they'd been dispatched.
Poor quality material on the pants, not worth half the amount they've charged.
I provided them with my correct measurements and the pants are far too small and tight.
Worst pants I have ever purchased, save your money, buy Craghoppers and at least you know you're getting quality.
ED
Elier D.
I made my order 12 days ago and still…
I made my order 12 days ago and still haven't received it taking a little too long