FalourReviews of falour.com

Useless company, DO NOT USE THIS COMPANY. Please please please don’t use this shower of crap, their service is terrible. Two weeks and still not received my item.

WARNING !!! . Stay away from this company, I wish I had read the reviews before ordering a pair of trousers from Falour. I thought this was a British company running out of London. Wrong !!! This is a company registered in the uk but you get Chinese crap. Also Falour will not respond to emails and surprise they have no other way of contacting them. £45 out of pocket for a pair of trousers that eventually turned up 4 weeks later that would fit a child not a six foot four person.

First and formost. I tried to research and make sure this was am american company. And make your product in america. But alas as soon as i blught the clothing, thinking that. I found out you made clothing in china. I wont ever buy from your company again, as i am not fond of companys who use slave labor from other countries. Do better. Its also been a week and a half or 2 weeks and i still dont have the cloths. Do better!

Stay away from this company!!! Better to give your money to charity than to these thieves

I tried to tell u wrong size ...them u told me it was shipped witch was not shipped now u won't give me my money back I'm definitely not going to be ordering from u guys again ...an definitely exposing ur company to the better bureau of business...for no phone that works an lack of customer service and bad replies 😤...I'm definitely done with u guys

Total joke as a retailer. Trousers ordered 031124 were not as described so requested replacement or refund. Today after numerous complaints by email they have provided me with a return address in china. The question for me is if I spend more money returning the trousers will I ever receive a refund or replacement, with their track record so far I very much doubt it They very rarely answer emails and customer service is basically useless. I have ended up with two pairs of trousers for £80 which do not fit and no prospect of realistically resolving the issues with this retailer. My advice is DO NOT USE THEM. If you have any sort of a problem they avoid dealing with it or make it extremely long winded and difficult.

The delivery time is not 7 days it took nearly 3 weeks to turn up and the customer support is non existent. All contact details are blocked off or going to an empty inbox.

DO NOT USE!! SCAM!! I wish I read the reviews before purchasing goods. The clothes are not fit for purpose and sizes are not correct. I am now out of pocket and they are refusing to give a full refund!! Absolute con and ripping people off!! I have reported to shopify as these people should not be trading and have also raised trading standards. They have the Gaul to state that they will deduct fees and shipping when returning goods when you have to return them back to China yourself. They telephone number does not work and emails take days to be replied too!! I will not get a full refund and this is nothing more than a scam!! Avoid at all costs!!