FalourReviews of falour.com

BAD BAD BAD Worst company to deal with Buyer beware of this scam company

They took forever to send my order then left it to get stolen instead of placing it being a gate. Then didn't respond when I didn't get my order. Better off ordering the same gear from tactical world or Amazon.

Ordered 2 pairs of trousers, charged for both only one arrived. Trousers don’t fit but no info on how to return. No reply to emails or chat and phone goes straight to voicemail. AVOID!!

Company based in Canada, took 3 weeks for trousers to arrive. Tried to return as too big but they don't switch their contact phone on or answer your emails. They say they have a returns policy but don't provide any details so you simply can't return items. DON'T BUY FROM THEM.

Took a week to start processing my order, I asked for a refund they said it was dispatched and gave me a tracking code for a parcel delivered elsewhere in June. Trousers finally arrived and are too short, ordered an 30w/32l they sent an medium, asked for a refund and no response to 2 separate emails. 2 weeks later still no refund - absolute fraud!

Scammers beware of this company. I purchase a pair of walking shoes. They come but are the wrong size. I received no confirmation email or invoice in with the shoes. I had to search for a contact and tried calling several times the number is always off. So I text twice and was ignored. I contacted PayPal and they sent my email to them they replied immediately. Offering me £20 for compensation on £46 shows that fine fit. I refused then they offered £35 again I refused asking why they would think I’d pay a company £11 for a pair of shoes that don’t fit. Send me a full refund or the shoes in the right size. Today the offer is now £30 as their policy makes charges for returns it doesn’t state that on the website. If I could have given no stars I would have. Dodgiest company I’ve dealt with in a long time.

STAY FAR FAR AWAY FROM THIS COMPANY!! Their apparel is three sizes smaller than they indicate. No returns are taken. All they want to do is exchange for another size or charge you exorbitant handling fees and make you send the item back to China (my package was shipped from NJ, and their company address is in NY). I have been fighting for a refund for 16 days now and am still getting a runaround for a partial refund, and I have no US address to send the item back.

Scam company based in China. The products are Chinese rip offs. Try and return any item ..... impossible. Don't waste your money and go somewhere else.