Falcon NorthwestReviews of falcon-nw.com

Ordered my Fragbox PC with RTX 5090 and Ryzen 7 9800x3d plus 3 sticks of 4TB with 64GB RAM, and either a 1200 Watt PSU or 1300 Watt PSU, I can't remember the last spec which one it was. Overall this thing runs like a champ. I got it July 2025 and it's still kicking and screaming running great. I love playing war thunder on all highest settings. I play games at 4k and at a refresh rate that's usually very high.

This machine is from 2013 and FN is giving me phone support. Who does that these days? And YES they solved my issue. I will be planning to buy a replacement this year from THEM. Window 11 helps that need requirement but this Computer will be unplugged from internet but still a great backup. just my 2 cents.

I recommend Falcon Northwest without hesitation. Their Tech Support itself is worth the upfront price of their computers. For additional details, read on. I mistakenly deleted some "system files". This action resulted in a complete erasure of all my data! I immediately called Tech Support. Jon Yoder patiently walked me through a "System Recovery" process by which most of my data. I say "most" because the "System Recovery" is not necessarily the current date. Nevertheless, the lesson learned is "Do Not Delete System Files"! LOL.

Over 23 years I have owned 5 FALCON computers, I have just ordered my 6th! Yes a FALCON is that good! Ordering your custom system is simple whether you do it on their very intuitive website or talking directly to someone in sales. Their people know their products, and their integrity is second to none. More than once they have talked me out of more expensive components that I did not need and saved me money. I do not know many people in sales that would do that, actually talk you out of spending money! FALCON did... twice! My systems have been rock solid and dependable. The few times I have had to work with their technical support to install something new or update a driver, it has been painless. The Techs all work right there in Medford, Oregon and talk to you on your level for as long as they need to. In 23 years, I never had to use tech support because something broke... that is a testament to how well designed and constructed my Falcons have been. The systems truly are beautiful, a work of art inside. When I look inside the my new FALCON for the first time, I always get this feeling of awe, like looking at a nuclear reactor! They are so clean, the wiring is perfect, everything in its place and easily accessible. Now with the new lighting effects on the boards and the tempered glass sides it will be even more spectacular. In the end though, it doesn't matter how good the salesman was, or how clean the system is; bottom line it all comes down to performance, and FALCON does not disappoint. I run flight simulations which are both graphics and processor intensive. FALCON gets it done with both great performance and great graphics. Performance, Dependability and Customer service defines Falcon-Northwest. I will keep coming back to FALCON, they are second to none in my book.

Excellent product you get what you pick and they are fantastic for people who, like me, had always played console and were a noob at gaming PC design but wanted a serious product. Tech support couldn’t be better

I've had myTalon for about 4 years now. From start to finish the process was seamless and quick. I've run into 2 small issues with the cooler failing on my CPU but support has been top tier. Both times they responded quickly, helped me troubleshoot my issues, sent parts overnight so there was minimal downtime and helped me get up and running within a couple days. Shout out to Brett and Jonathan for helping me out!

There are plenty of companies out there making custom built gaming and creative machines. Many of them are very talented at what they do, and FalconNorthwest is no different. Rest assured, you will get a machine made from your choice of a good spread of hardware options, and it will look clean and excellently assembled, from the paint, to the cable management, to every screw. Shipping materials are carefully designed to make sure your machine gets there safe and sound. No bloat-ware at all to worry about like some other builders either. What makes Falcon truly stand out from the rest of the pack, is their service and commitment to their machines. I have had a few issues with one of mine, a TLX laptop. On all occasions, Falcon did their best to quickly help over email, and when the issue needed the machine to be sent in, they cover overnight shipping both ways and get it back as soon as possible. When my TLX model was nearing the end of its warranty and had a reoccurring fan issue show up again for the second time, Falcon went out of their way to send a brand new TLX machine, of the current generation parts and chassis, completely free of charge. You can buy a great computer anywhere, but you cannot buy the piece of mind you get with Falcon Northwest's support team.

Extremely professional cable management, high quality metal case, delivered on time, computer in perfect condition on delivery and much more positive things that I'm too lazy to type. In short, thank you!