Richard D.
Update of Outdated Plans
Was a great experience, however make sure you are clear with Emails and final Contract that you are switching from Old plans (silver, gold, Platinum) to new Plans (Premium), I missed seeing the addendum in the final PDF, and was sent the old contract in the initial emails with edward!
Response from Fair WarrantyMar 23, 2026
Thanks for sharing this and for calling it out. Really glad you had a great experience overall. You’re right, though. Any change like moving from our old Silver, Gold, Platinum plans to the newer Premium plan should be crystal clear at every step. No one should have to catch that in an addendum. We’ve already flagged this with our team to tighten up how contracts and emails are presented so everything lines up cleanly from the first message to the final PDF. If you ever want us to walk through your coverage or confirm exactly what you have, we’re here and happy to help anytime.



