Rudi M.
On top of being a great tool
On top of being a great tool . The service is great, the attention is very fast and they solve any issue in a very personalized and professional way.

Fadr develops music making tools that amplify your creativity with technology. We think the role of technology in music is to give creators new sounds, textures, and workflows to paint with, never to replace artists.Regarding customer satisfaction, our support team works diligently every day to help people fix any trouble they have using our services. We've honored our guaranteed refund policy at every step. At the moment, we respond to every support request within 24 hours on business days, and often far faster. So if it looks like you have not received a response, please scan your junk/spam folders to see if your email client miscategorized it. Unfortunately, the issue with email spam filtering has inspired negative reviews that we are working diligently to address. Please never hesitate to contact us via https://fadr.com/contact.
Fadr (fadr.com) has 206 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Rudi M.
On top of being a great tool . The service is great, the attention is very fast and they solve any issue in a very personalized and professional way.
Dan R.
I had an issue regarding an automatic annual renewal that I had completely forgotten about. As soon as I contacted support, they responded quickly, professionally, and handled the situation without any unnecessary complications. My subscription was cancelled immediately and the refund was processed right away. The entire process was smooth, transparent, and stress-free. It’s always reassuring to see a company stand behind its service and prioritize customer satisfaction. I truly appreciate the prompt response and the courteous support. Highly recommended for both their technology and their customer service.
Michael M.
Application is easy to use and does a fine job separating tracks. It is very competent and a good value for it's price.
Elias R.
got fadr for synthgpt and forgot about it for 2 years. the guys refunded me asap and were friendly even when i was cancelling their services.
Flavio C.
I work as a full-time musician and music teacher. Fadr helps me a lot as it provides a wonderful stem splitting platform. I'm proud to be a premium user, as I can't get, for example, drums separation anywhere else. Also you should check out synthgpt and AI drums functions too! But the main reason I'm writing this is because I found their online support to be actually supportive!! Sometimes we (customers) are a bit upsetting with our strange requests and I have to say that fadr support is one of the few left that shows attention to us. You have a problem? They will help for sure. Best product, best support!
aran A.
They were honest when and reversed my charges when I did not want to renew my subscription. However, the product is incredible, but I no longer have the need for it.
Rob T.
Simplicity of use, great results and responsive customer service. No issues. A good product, backed by great service.
Adam L.
Excellent customer service, was very prompt and helpful when my subscription accidentally renewed. very trustworthy compared to some other app vendors I can mention.