David M.
Subscription Renewal Issue
I encountered an issue with my subscription renewal and reached out to customer support. They responded by the first business day and resolved my issue without need for further contact.

Fadr develops music making tools that amplify your creativity with technology. We think the role of technology in music is to give creators new sounds, textures, and workflows to paint with, never to replace artists.Regarding customer satisfaction, our support team works diligently every day to help people fix any trouble they have using our services. We've honored our guaranteed refund policy at every step. At the moment, we respond to every support request within 24 hours on business days, and often far faster. So if it looks like you have not received a response, please scan your junk/spam folders to see if your email client miscategorized it. Unfortunately, the issue with email spam filtering has inspired negative reviews that we are working diligently to address. Please never hesitate to contact us via https://fadr.com/contact.
Fadr (fadr.com) has 206 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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David M.
I encountered an issue with my subscription renewal and reached out to customer support. They responded by the first business day and resolved my issue without need for further contact.
danielrolim.oficial
I want to thank FADR's support team, who were extremely quick in helping me solve my problem. A company that not only offers great service, but also assists and supports its users. Thank you again and congratulations on your work.
Bzol
I used Fadr to re-mix the songs from my cassette recordings of my bands live performances from 30 years ago. A bandmate said "Wow, what great recordings". I didn't want to tell him that I spent a few minutes on each song just to make some minor tweaks, and that made all the difference. I also was able to take out the vocals on some songs when I could not find the karaoke version and even the guitar so I could jam with it.
Mark St John Q.
Issue I had was no dealt with extremely promptly and great comms and very friendly people. This is how service should be.
Raynel Ruffin H.
FADR.com is hands-down one of the fastest and most convenient platforms I’ve used. I had a question about a project and their customer service got back to me almost immediately — super friendly, super helpful, and straight to the point. The site itself is crazy easy to navigate, and everything you need is right where you expect it to be. It made my whole workflow smoother from start to finish. Highly recommend!
customer
I am extremely satisfied with Fadr. The platform works perfectly for my needs and offers great value. A very special thank you to Richard from the support team. My request was handled quickly, clearly, and with real care. He explained everything in detail and found the perfect solution for my situation. Many thanks for the outstanding support! Highly recommended. 5 stars.
Fermin Suero, J.
FADR IS INCREDIBLE. FULL STOP. I WORK WITH HUGE ARTISTS AND WE CONSTANTLY USE FADR WHEN THE BEAT PRODUCER IS NOT AVAILABLE TO SEND STEMS RIGHT AWAY, BUT WE NEED TO GET TO RECORDING. THAT IS LEGIT AN EXTREMELY PRACTICAL WAY OF USING FADR. ON TOP OF GETTING CREATIVE. ADDITIONALLY, THEIR CUSTOMER SERVICE IS IMMACULATE! POLITE. COMMUNICATIVE. TRULY LOOKING TO HELP US FEEL AT HOME WITH OUR SOFTWARE! THANK YOU FADR!!!!! WOW!!!!
Joseff A.
That this company is trully honest with the services provided.