Michael L.
Issue got resolved.
Last year I used FadeMD for my MMJ renewal. No problems, very smooth. This year, I had an issue but it did eventually get resolved, but only after I had to leave a negative review here. Basically, I was supposed to get a follow up email 1-2 days after my consult. Didn’t happen, so I emailed with no response. Emailed a second time, no response. Left a bad review and within hours they approved me with the state. So it all worked out, issue resolved. Seems to have been a mistake but hard to say since there was never any response from their help desk. That could use improvement, but the service they offer is solid and (ultimately) reliable. They could beef up the support end though.


