FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreOct 21, 2020

Dear Valued Customer Thank you for shopping with the factory outlet store and taking valuable time to leave a feedback. We would like to inform you that we have agents standing by 24/7 to take customer's calls and answer customer queries. You can call us at any time on 800-816-0810 or can also send an email to [email protected]. Factory Outlet Store

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreSep 30, 2020

Dear Valuable Customer Thank you for shopping with the factory Outlet Store. We would like to extend our apologies that your experience was not good. However, after receiving the complaint we launched a review of the order. It was nice speaking to you. We have updated a 25% discount on the order. We hope you are completely satisfied with the resolution and we will make sure we offer the best of customer service. Again we apologize for the inconvenience, and if you have any further questions, please feel free to contact us at [email protected] or you can also call on 800-816-0810 at any time from Monday to Friday between 09:00 am to 06:00 pm EST. Factory Outlet Store

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreAug 4, 2020

Dear Valued Customer, Thank you for shopping with the FactoryOutletStore & taking your valuable time to leave a feedback. FactoryOutletStore takes customer feedback very seriously. We tried reaching out to you but could not contact you. Since then we have updated a discount on the order and issued a refund. We have also sent a copy of the receipt to your email. If you have any further questions please feel free to reach out to us at [email protected] or you can call us at any time from Monday to Friday between 09:00 am to 06:00 pm EST. Factory Outlet Store

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJul 20, 2020

Dear Valued Customer, Thank you for shopping with the FactoryOutletStore. We want to take this time to offer our apologies that your shopping experience did not go as expected. However, upon reviving the complaint, we launched a full review of the order. Unfortunately, the filters ordered were the incorrect ones. Since then we have issued a shipping label to return the incorrect filters back. Upon receiving the filters back in our warehouse, we would initiate a full refund. If you have any further questions or concerns, please feel free to contact us at [email protected]. You can also reach us at 1(800)-816-0810 any time Monday through Friday between 09:00 am and 06 pm EST. Factory Outlet Store

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJul 16, 2020

Dear Customer, Thank you for shopping with the FactoryOutletStore and for taking out time to leave feedback. We would like to extend our apologies that your experience didn't turn out as expected. it was nice speaking to you and we hope that you are satisfied with the resolution. Our goal is to ensure all of our customers are completely satisfied, therefore, please feel free to reach us on 800-816-0810 at any time between Mon - Fri 9 am - 6 pm EST or you can also email us at [email protected]. Factory Outlet Store

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJun 15, 2020

Hello Mr. Harte, Thank you for shopping with the FactoryOutletStore. We truly regret to hear your experience didn't turn out as expected. However, upon reviving the complaint we launched a full review of the order. It was nice speaking to you and we hope that you are satisfied with the resolution. Our goal is to ensure all of our customers are completely satisfied, therefore, please feel free to reach me on 800-816-0810 Exts 0166 at any time between Mon - Fri 9 am - 6 pm EST or you can also email us at [email protected]. Regards Factory Outlet Store