FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreOct 22, 2021

Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to hear your shopping experience did not go as intended. We tried calling you out but the phone number provided is invalid. We are really sorry that you are receiving emails from us, we will remove your email from our list and make sure you will not get any advertisement emails hereafter. If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. We want to make every customer’s experience great, and we appreciate you pointing out these issues, so we can fix them! We hope to see you soon. Thank you, Factory Outlet Store

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreSep 13, 2021

Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to hear your shopping experience did not go as intended. We tried reaching out via telephone but were unable to connect with you. Please give us a call back at your earliest convenience as we would like the opportunity to resolve this to your satisfaction. If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. Thank you, Factory Outlet Store

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreAug 16, 2021

Dear Valued Customer, Thank you for shopping with the Factory Outlet Store. We are sorry to hear your shopping experience did not go as intended. We offer 24-hour phone support in case of any troubles you may face during online ordering. We also accept all major credit cards and also accept PayPal & Venom. If you have any further questions, please contact us at [email protected] or call on 800-816-0810 at any time from Mon day Friday, 09:00 am to 06:00 pm EST. Thank you, Factory Outlet Store

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreSep 1, 2021

Dear Valued Customer, It was a pleasure speaking with you earlier. Id like to thank you for your time and feedback. I'm happy to hear that you are very happy with the product you purchased from us which is working perfectly for you. If you need anything in the future, please feel free to reach out! Thank you for shopping with us, and we hope to do business with you again! Thank you, Factory Outlet Store

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJul 28, 2021

Dear Valued Customer, Thank you for taking the time to share your experience with us. However, a telephone number is required to make an online purchase with Factory Outlet Store. We ask for a telephone number in case there was any reason for us to contact you regarding your order. We would only contact you if we needed to, and we do not share this info with any third-party sites. If you have any further questions, please feel free to reach out. Thank you, Factory Outlet Store Customer Service Department

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJul 8, 2021

Dear Valued Customer, Thank you for your review. I’m sorry to hear you had an unexpected experience, but I really appreciate you bringing this issue to my attention. Your feedback helps us get better. We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here. After investigating the order, we found that the order was placed on 6/28/2021. Since then we noticed that the Phone were delivered on 7/7/2021. Currently, due to COVID-19 restrictions, there is a delay in delivery. Since receiving the complaint, we have updated a $10.00 discount and issued a refund for the same. Thank you for bringing this to our attention. We’ll make sure that this doesn’t happen again in the future. We deeply apologize for the inconvenience once again. Thanks Factory Outlet Store, Customer Relations Department

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJun 30, 2021

Dear Clarence, Thank you for your purchase here with us at FactoryOutletstore.com. After a complete investigation, we found that the order was placed on 5/15/2021 Unfortunately, that particular item was on a Temporary Backorder - we apologize for the inconvenience as the item was not available for immediate shipping. The Backorder for the item has since been extended by our vendor Rest assured we will ship your order as soon as possible. in the meantime, please call our Customer Relations Department available 24/7 at 800-816-0810 if you would like to switch for a product that is currently in stock or if there’s anything else we can do to help. Thanks Factory Outlet Store, Customer Relations Department

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJun 29, 2021

Dear Tom, Thank you for your review. I’m sorry to hear you had an unexpected experience, but I really appreciate you bringing this issue to my attention. Your feedback helps us get better. We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here. We are looking into this issue and hope to resolve it promptly and accurately. I will be contacting you shortly to discuss the resolution. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Thank you for bringing this to our attention. We’ll make sure that this doesn’t happen again in the future. We deeply apologize for the inconvenience once again. Thanks Factory Outlet Store, Customer Relations Department