FactoryOutletStore.com Reviews | Factory Outlet Store Reviews | Read Customer Reviews of factoryoutletstore.com

FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

4.618,572 reviews
Appliances & Electronics
575 Underhill Blvd #350, Syosset, New York

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FactoryOutletStore.com Reviews | Factory Outlet Store

About FactoryOutletStore.com Reviews | Factory Outlet Store

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com

FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: factoryoutletstore.com
Website: factoryoutletstore.com
Category: Appliances & Electronics
Location: Syosset, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 11% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FactoryOutletStore.com Reviews | Factory Outlet Store reviews

Showing 726 reviews with 3 stars · Clear filters

Barry L.
Jul 20, 2020
I hate the use of cookies and there is…
I hate the use of cookies and there is no way to limit their use on your site.
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Willie P.
Jul 16, 2020
First Time order from you
First Time order from you
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJul 16, 2020
Dear customer, Thank you for shopping with us and thank you for taking the time to leave some feedback. We are happy to hear you enjoyed your shopping experience with us. We also ensure the quality of the products and the service. If you have any additional questions/ concerns pls reach out to us at [email protected] or you can also call us at any time. Factory Outlet Store
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Dr Alan J.
Jul 15, 2020
ORDERING NEEDS TO BE SIMPLIFIED --…
ORDERING NEEDS TO BE SIMPLIFIED -- CONFUSING BRUSHHEAD CHOICES -- DO THEY FIT ALL MODELS?
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJul 16, 2020
Dear Valued Customer, Thank you for shopping with the FactoryOutletStore and for taking out time to leave feedback. We would like to extend our apologies that your experience didn't turn out as expected. Our goal is to ensure all of our customers are completely satisfied, therefore, please feel free to reach us on 800-816-0810 at any time between Mon - Fri 9 am - 6 pm EST or you can also email us at [email protected]. Factory Outlet Store
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JEROME C.
Jul 13, 2020
This is my 1st time so I am giving 3…
This is my 1st time so I am giving 3 stars as a leap of faith
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJul 16, 2020
Dear customer, Thank you for shopping with us and thank you for taking the time to leave some feedback. We are happy to hear you enjoyed your shopping experience with us. We also ensure the quality of the products and the service. If you have any additional questions/ concerns pls reach out to us at [email protected] or you can also call us at any time. Factory Outlet Store
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john D.
Jul 8, 2020
This company ???
I left my original comments to be read. But they politely gave me a full refund after there “investigation. So, thank you for that. Also after I got my credit card company involved. So I’ll raise them to a 3 ORIGINAL This company is awful. I think its products are substandard. Also they say 2-5 order rv delivery, that is a LIE. You will get a billing invoice that looks like your order has gone through. It hasn’t. It might get processed in a week. Then another week or so for delivery. The whole time they are saying your order is out for delivery. No tracking info, just run around. It arrives and it’s wrong, not compatible.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJul 8, 2020
Dear Valued Customer, Thank you for shopping with the FactoryOutletStore. We want to take this time to offer our apologies that your shopping experience did not go as expected. Currently, due to COVID-19, we are facing some unexpected issues like tracking and shipping issues that are out of our hands. However, upon reviving the complaint, we launched a full review of the order. Unfortunately, the incorrect filters were shipped out. Since then we have issued a full refund and sent a copy of the receipt to your email. Again we apologize for the inconvenience. If you have any further questions or concerns, please feel free to contact us at [email protected]. You can also reach us at 1(800)-816-0810 any time Monday through Friday between 09:00 am and 06 pm EST. Regards Factory Outlet Store
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Arthur G.
Jul 6, 2020
Good service..
Good service..
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJul 9, 2020
Dear Customer, Thank you for shopping with us and thank you for taking the time to leave some feedback. We are happy to hear you enjoyed your shopping experience with us. If you have any additional questions/ concerns pls reach out to us at [email protected] or you can also call us at any time. Factory Outlet Store
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Jeff M.
Jul 6, 2020
Customer Service / Order Issues
Update: FOS offered a different product. Still not happy with the required effort, but they are trying to make it right. Placed an order for an item that showed New / In Stock. I did NOT receive a confirmation email, and did not find out until a week later that the item was back ordered for about two more weeks. I was able to get the order number from the online chat, but the chat agent's comprehension of my situation was very limited, and kept telling me I would receive an email. I kept asking what email it would be sent to, and the same answer was given. Finally the chat operator suggested I call customer service. Not a smooth start to my transaction with FOS.com. The agent also stated I could track online through my account. I did not capture my account details, and every email I entered in the forgot password did not work. I was given an order number, but the only thing I can do with it is put it in the box below...
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJul 9, 2020
Dear valued customer, Hi, Thank you for shopping with the FactoryOutletStore. We want to take this time to offer our apologies that your shopping experience did not go as expected. Currently, due to COVID-19, we are facing some unexpected issues that are out of our hands. We are working around the clock to try and improve these issues. However, After receiving your complaint, we have launched a full review of your order. We will be in touch soon and hope to resolve this matter to your satisfaction. If you have any questions or concerns, please feel free to email us at [email protected]. Factory Outlet Store
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John H.
Jul 6, 2020
Price is quite a bit higher than my…
Price is quite a bit higher than my last order. Hope it comes down soon.
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