FactoryOutletStore.com Reviews | Factory Outlet Store Reviews | Read Customer Reviews of factoryoutletstore.com

FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

4.618,572 reviews
Appliances & Electronics
575 Underhill Blvd #350, Syosset, New York

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FactoryOutletStore.com Reviews | Factory Outlet Store

About FactoryOutletStore.com Reviews | Factory Outlet Store

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com

FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: factoryoutletstore.com
Website: factoryoutletstore.com
Category: Appliances & Electronics
Location: Syosset, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 11% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FactoryOutletStore.com Reviews | Factory Outlet Store reviews

Showing 726 reviews with 3 stars · Clear filters

Gary M.
Nov 16, 2020
I had a little trouble giving the info…
I had a little trouble giving the info needed
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreNov 23, 2020
Dear Valued Customer Thank you for shopping with the factory outlet store and taking valuable time to leave a feedback. We would like to inform you that we have agents standing by 24/7 to take customer's calls and answer customer queries. You can call us at any time on 800-816-0810 or can also send an email to [email protected]. Factory Outlet Store
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Richard
Nov 14, 2020
Very complicated site
Very complicated site
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreNov 23, 2020
Dear Valued Customer Thank you for shopping with the factory outlet store and taking valuable time to leave a feedback. We would like to inform you that we have agents standing by 24/7 to take customer's calls and answer customer queries. You can call us at any time on 800-816-0810 or can also send an email to [email protected]. Factory Outlet Store
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Russell T.
Oct 31, 2020
BUYER BEWARE
Read the fine print! I bought 2 furnace filters advertised as the size I needed. Though the fine print admitted they weren't the correct size, the reasonable presumption was they'd fit the same bracketry. They didn't. They fell right out. The company made it right by me, but they continue with misleading pictures. So I say again, read the fine print. And measure your furnace filter opening.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreNov 4, 2020
Dear Valued Customer First, we would like to thank you for shopping with FactoryOutletStore. Second, we would like to apologize that your order experience did not go as expected. FactoryOutletStore takes our customer's feedback and complaints very seriously. Upon receiving your complaint, we launched a full review of the order. The order was placed on Sep 12th, 2020. Unfortunately, the filters that you received turned out to be incorrect. We sincerely apologize for any inconvenience this may have caused and share in your frustration. We have since then issued a full refund and also sent a copy of the receipt to your email. We also allow you to keep or discard the incorrect filters. If you have any further questions or concerns, please reach out to us at [email protected]. Thanks Factory Outlet Store, Customer Relations Department
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Margaret
Oct 28, 2020
Not helpful chat
Not helpful chat
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreNov 3, 2020
Dear Valued Customer First, we would like to thank you for shopping with FactoryOutletStore. Second, we would like to apologize that your order experience did not go as expected. FactoryOutletStore takes our customer's feedback and complaints very seriously. Upon receiving your complaint, we launched a full review of the order. Since then we tried reaching out to you by phone on 10/28 but were not able to contact. However, we have closed feedback for the chat representative. If you have any further questions or concerns, please reach out to us at [email protected] you can also call us at any time from Monday to Saturday between 09:30 am to 05:30 pm EST. Factory Outlet Store
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JOHN
Oct 26, 2020
Hard to find the way around…
Hard to find the way around to the part that I wanted.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreOct 30, 2020
Dear Valued Customer Thank you for shopping with the factory outlet store and taking valuable time to leave a feedback. We would like to inform you that we have agents standing by 24/7 to take customer's calls and answer customer queries. You can call us at any time on 800-816-0810 or can also send an email to [email protected]. Factory Outlet Store
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Linda D.
Oct 19, 2020
Took awhile to find my item
Took awhile to find my item. Check out was normal.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreOct 21, 2020
Dear Valued Customer Thank you for shopping with the factory outlet store and taking valuable time to leave a feedback. We would like to inform you that we have agents standing by 24/7 to take customer's calls and answer customer queries. You can call us at any time on 800-816-0810 or can also send an email to [email protected]. Factory Outlet Store
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CORRY H.
Oct 15, 2020
I can't give an honest opinion until I…
I can't give an honest opinion until I receive the items that I purchased. The site was convenient and specific to the item I was looking to accessorize. The prices were very reasonable.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreOct 16, 2020
Dear Valued Customer, Thank you for shopping with us and thank you for taking the time to leave some feedback. We are happy to hear you enjoyed your shopping experience with us. We also ensure the quality of the products and the service. If you have any additional questions/ concerns pls reach out to us at [email protected] or you can also call us at any time. Factory Outlet Store
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Dennis A.
Oct 15, 2020
Had difficulty finding the compact head…
Had difficulty finding the compact head replacement brush
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreOct 16, 2020
Dear Valued Customer Thank you for shopping with the factory outlet store and taking valuable time to leave a feedback. We would like to inform you that we have agents standing by 24/7 to take customer's calls and answer customer queries. You can call us at any time on 800-816-0810 or can also send an email to [email protected]. Factory Outlet Store
Report