FactoryOutletStore.com Reviews | Factory Outlet Store Reviews | Read Customer Reviews of factoryoutletstore.com

FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

4.618,572 reviews
Appliances & Electronics
575 Underhill Blvd #350, Syosset, New York

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FactoryOutletStore.com Reviews | Factory Outlet Store

About FactoryOutletStore.com Reviews | Factory Outlet Store

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com

FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: factoryoutletstore.com
Website: factoryoutletstore.com
Category: Appliances & Electronics
Location: Syosset, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 11% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FactoryOutletStore.com Reviews | Factory Outlet Store reviews

Showing 176 reviews with 2 stars · Clear filters

Bob H.
Jul 19, 2022
Frustrated!
I bought the NSUSOO1L recently to load on my Echomap HD (model 74cv) which is listed as being compatible with this software. The memory card shipped was too big to fit in my Garmin and there were no instructions about taking a piece out of this card that would fit, so I returned it. I was just on with a help agent for an hour and am more confused. He suggested other models, and one that did not list the 74cv on its compatible list... I just ordered the eastern NSUSOO7R that says its compatible with the 74cv.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJul 20, 2022
" Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to learn about your shopping experience. We tried calling you but reached voice mail. May we request you to please give us a callback at your earliest convenience to have this issue rectified? If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. Thank you, Factory Outlet Store "
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BARRETT B.
Jun 13, 2022
Delayed AGAIN: My LVS34 order (paid) has been delayed ... AGAIN
My LVS34 order (paid) has been delayed from Mid-May to July (?).
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJun 13, 2022
Dear Valued Customer It was a pleasure speaking with you earlier. I want to thank you for your time and feedback. We apologize that your shopping experience did not go as expected. We are happy that we are trying our best to help resolve the issue. As discussed, the item is in back order and is currently being manufactured as quickly as possible. We will hold your place in line for when the stock does arrive. Your credit card isn't charged until the item is prepared to ship. We appreciate your time and patience. If you have any additional questions/concerns, please get in touch with us at [email protected] or call us on 800-816-0810, from Mon-Sun 24/7. We want to make every customer's experience fantastic. Thank you for shopping with us, and we hope to do business with you again! Thank you, Factory Outlet Store
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Brad M.
Mar 18, 2022
This my first order to place
This my first order to place
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreMar 19, 2022
Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to hear your shopping experience did not go as intended. We tried reaching out via telephone but were unable to connect with you. Please give us a call back at your earliest convenience as we would like the opportunity to resolve this to your satisfaction. If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us as we work 24/7. We want to make every customer’s experience great. Hope to see you soon. Thank you, Factory Outlet Store
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Vermel
Feb 3, 2022
I tried this before and got an…
I tried this before and got an incompatible receiver but got no consideration on the cost and no recommendation on what to get that will be compatible with the base unit. Unimpressed going with hope this time only
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreFeb 3, 2022
Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to learn about your shopping experience. We tried reaching you by phone call but we reached voice message. Please give us a callback at your earliest convenience. If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. We want to make every customer’s experience fantastic, and we appreciate you pointing out these issues so that we can fix them! We hope to see you soon. Thank you, Factory Outlet Store
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Darrel B.
Jan 30, 2022
is shame to spend so much money on…
is shame to spend so much money on buying cordless phone and phone doesn't come with Batteries.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreFeb 4, 2022
Dear Valued Customer, It was a pleasure speaking with you earlier. I do like to thank you for your time and feedback. We are extremely sorry about the shopping experience. We take customer feedback seriously and work towards it. As you mentioned the phones you bought are from a different company and did not receive the battery with the phone, apologized, and as we are the retailers we will surely convey the same to the manufacturer. We thank you that you bought this to our notice. We want to apologize for all the inconvenience caused to you. Thank you for shopping with us, and we hope to do business with you again! Thank you, Factory Outlet Store
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sharon P.
Jan 28, 2022
good hope 6this willwork
good hope 6this willwork
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreFeb 1, 2022
Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to learn about your shopping experience. We tried reaching you by phone call but we reached voice message. Please give us a callback at your earliest convenience. If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. We want to make every customer’s experience fantastic, and we appreciate you pointing out these issues so that we can fix them! We hope to see you soon. Thank you, Factory Outlet Store
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Steve F.
Jan 11, 2022
These folks use UPS Mail Innovations
These folks use UPS Mail Innovations, which is subject to the usual USPS incompetence. According to the UPS website, my package has been sitting at my local post office for 8 days. USPS claims they don't have it, based on their computer and not on an actual physical check. When I suggested that these folks contact the Mail Innovations Team, they gave me some baloney about waiting until January 13 before they will launch an investigation. They should consider using UPS Ground and avoid this stupidity.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJan 18, 2022
Dear Valued Customer, Thank you for shopping with the Factory Outlet Store and we apologize for all the inconvenience that you faced. We tried reaching you out via telephone but were unable to connect with you. we have processed a full refund. on your account, If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. Thank you for shopping with us, and we hope to do business with you again! Thank you, Factory Outlet Store
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Diane E.
Dec 31, 2021
to many problems
to many problems, not sure why it would not complete my order
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJan 4, 2022
Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sorry to hear about the troubles you faced while placing the order. We appreciate you taking the time to leave some feedback so we can improve these issues. We tried reaching you out via telephone but were unable to connect.We hope you enjoy your purchase and look forward to seeing you again! If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. Thank you, Factory Outlet Store
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