FactoryOutletStore.com Reviews | Factory Outlet Store Reviews | Read Customer Reviews of factoryoutletstore.com

FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

4.618,572 reviews
Appliances & Electronics
575 Underhill Blvd #350, Syosset, New York

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FactoryOutletStore.com Reviews | Factory Outlet Store

About FactoryOutletStore.com Reviews | Factory Outlet Store

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com

FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: factoryoutletstore.com
Website: factoryoutletstore.com
Category: Appliances & Electronics
Location: Syosset, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 11% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FactoryOutletStore.com Reviews | Factory Outlet Store reviews

Showing 726 reviews with 3 stars · Clear filters

Christine O.
Dec 10, 2020
There were too many Panasonic portable…
There were too many Panasonic portable phone Models. It took me quite a bit of time to finally find my Model.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreDec 11, 2020
Dear Valued Customer Thank you for shopping with the factory outlet store and taking valuable time to leave feedback. We would like to inform you that we have agents standing by 24/7 to take customer's calls and answer customer queries. You can call us at any time on 800-816-0810 or can also send an email to [email protected]. Factory Outlet Store
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no N.
Dec 9, 2020
This phone is for someone who has…
This phone is for someone who has memory issues and needs familiar items. I purchased the same phone less than 2 years ago and it is no longer working properly. It is the perfect design, but the quality maybe in question since I am already replacing the last one I purchased.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreDec 11, 2020
Dear Valued Customer, Thank you for shopping with us and thank you for taking the time to leave some feedback. We are happy to hear you enjoyed your shopping experience with us. We would like to inform you that we have agents standing by 24/7 to take customer's calls and answer customer queries. We also ensure the quality of the products and the service. If you have any additional questions/ concerns pls reach out to us at [email protected] or you can also call us at any time. Factory Outlet Store
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Roberta
Dec 9, 2020
I tried ordering my battery first by…
I tried ordering my battery first by phone, and it was impossible. The clerk had terrible reception. I could not hear her. Then, she could not place the order because she was at home. Every other place I order merchandise, employees are working at home because of the pandemic and can place orders. Then she attempted to get someone else to help me and could not. Told me I would have to wait another day or two to get a call back. She even quoted the wrong price. This is terrible customer service. Hopefully, online worked. Apparently this company does care about customer service after all. I did receive a phone call, an apology, and a partial refund. I appreciate them being proactive in dealing with customer complaints.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreDec 15, 2020
Dear Valued Customer, First, we would like to thank you for shopping with FactoryOutletStore. Second, we would like to apologize that your order experience did not go as expected. FactoryOutletStore takes our customer's feedback and complaints very seriously. It was nice speaking to you and we hope that you are completely satisfied with the resolution. Again we sincerely apologize for the inconvenience while placing the order. If you have any further questions or concerns, please reach out to us at [email protected]. Factory Outlet Store
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Wanda
Dec 3, 2020
I won't give it 5 stars until I…
I won't give it 5 stars until I actually receive the item ON TIME and verify the authenticity. I will say the purchase seemed simple and the cost is $9 less than Amazon or Walmart with quicker shipping.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreDec 3, 2020
Dear Valued Customer, Thank you for shopping with us and thank you for taking the time to leave some feedback. We are happy to hear you enjoyed your shopping experience with us. We also ensure the quality of the products and the service. If you have any additional questions/ concerns pls reach out to us at [email protected] or you can also call us at any time. Factory Outlet Store
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TERRY
Nov 30, 2020
There is not explaination of the…
There is not explaination of the difference between the SH90 and the SH90/72
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreDec 3, 2020
Dear Valued Customer Thank you for shopping with the factory outlet store and taking valuable time to leave a feedback. We would like to inform you that we have agents standing by 24/7 to take customer's calls and answer customer queries. You can call us at any time on 800-816-0810 or can also send an email to [email protected]. Factory Outlet Store
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Steven H.
Nov 30, 2020
You website does not show model phone…
You website does not show model phone DECT 6.0, which is the model I have. I am assuming that DECT 1060 will work on my phone.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreDec 3, 2020
Dear Valued Customer Thank you for shopping with the factory outlet store and taking valuable time to leave a feedback. We would like to inform you that we have agents standing by 24/7 to take customer's calls and answer customer queries. You can call us at any time on 800-816-0810 or can also send an email to [email protected]. Factory Outlet Store
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Mark
Nov 27, 2020
The "Chat" person was helpful
The "Chat" person was helpful, but I don't yet have the item to make a valid review.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreNov 30, 2020
Dear Valued Customer, Thank you for shopping with us and thank you for taking the time to leave some feedback. We are happy to hear you enjoyed your shopping experience with us. We also ensure the quality of the products and the service. If you have any additional questions/ concerns pls reach out to us at [email protected] or you can also call us at any time. Factory Outlet Store
Report
Victor H.
Nov 24, 2020
Load times were really slow
Load times were really slow. I almost left the website.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreNov 30, 2020
Dear Valued Customer Thank you for shopping with the factory outlet store and taking valuable time to leave a feedback. We would like to inform you that we have agents standing by 24/7 to take customer's calls and answer customer queries. You can call us at any time on 800-816-0810 or can also send an email to [email protected]. Factory Outlet Store
Report