FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreMay 21, 2021

Dear Valued Customer Thank you for contacting the Factory Outlet Store. We take our customer's feedback very seriously and would like to thank you for reaching out. All of our products are priced competitively. The products listed on the website are already discounted. Further, we have updated an additional $5.00 discount as a courtesy. We have sent an updated receipt to your email. We are also pleased to inform you that your order has been shipped and tracking details have been sent to your email. If you have any questions, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Thanks Factory Outlet Store, Customer Relations Department

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreMay 20, 2021

Hello Mr. Polston Thank you for shopping with the factory outlet store and taking your valuable time to leave feedback. We have investigated the order and found that the order was placed for a black/gray band. We would also like to inform you that your order has been processed and shipped out. Tracking details have been forwarded to your email. If you have any questions, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Thanks Factory Outlet Store, Customer Relations Department

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreMay 17, 2021

Hello Mr. Oxley Thank you for shopping with us and taking the valuable time to leave some feedback. We like to get an opinion of the customer's shopping experience. We are pleased to hear that your shopping experience was good. We ensure the quality of the products and the service. We would like to inform your order has been processed and tracking details will be sent o your email within 24 biz hrs. If you have any questions, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Thanks Factory Outlet Store, Customer Relations Department

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreMay 17, 2021

Hello Ms. Tatalos Thank you for shopping with us and taking the valuable time to leave some feedback. We are pleased to hear that your shopping experience was good. We ensure the quality of the products and the service. We would like to inform your order has been shipped and is scheduled to be delivered to you shortly. If you have any questions, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Thanks Factory Outlet Store, Customer Relations Department

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreMay 19, 2021

Hello Ms. Colby Thank you for shopping with us and taking the time to leave valuable feedback. We have reviewed your order. We would like to inform you that the 32GB SD will work with your GPS. The SD card is inside the SD card adapter. We would request you to remove the SD card from the adapter and insert it in your GPS. If you have any questions, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Thanks Factory Outlet Store, Customer Relations Department

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreMay 19, 2021

Hello Mr. McNair Thank you for shopping with us and taking the time to leave valuable feedback. We have reviewed your order. We would like to inform you that a part of the order was back-ordered. Due to supply chain disruption, currently, our factories have been experiencing a delay in shipping and production due to material shortage. We sincerely apologize for any inconvenience this may have caused and share in your frustration. We received a request to cancel your order on 05/17/2021. Since then your order has been canceled. If you have any questions, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Thanks Factory Outlet Store, Customer Relations Department

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreMay 8, 2021

Hello Mr. King Thank you for shopping with us and taking the valuable time to leave some feedback. We are pleased to hear that your shopping experience was good. We ensure the quality of the products and the service. We would like to inform you that the package is in transit and will be delivered to you shortly. If you have any questions, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Thanks Factory Outlet Store, Customer Relations Department

Response from FactoryOutletStore.com Reviews | Factory Outlet StoreMay 8, 2021

Hello Mr. Angell Thank you for contacting the Factory Outlet Store. We apologize as your shopping experience did not go as expected. We take our customer's feedback very seriously and would like to thank you for reaching out. After investigating the order, we found that the order ( FOS11330650E )was placed for a Power Cable on 04/14/2021. We found that the cable was danaged on delivery and was returned back. Hence we issued a refund based on the return policy. We sincerely apologize for any inconvenience this may have caused and share in your frustration. Since receiving the complaint, we have waived off the restocking fees and issued a refund for the same. If you have any questions, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Thanks Factory Outlet Store, Customer Relations Department