Dick K.
Why do I have to email you for a simple…
Why do I have to email you for a simple question or picture of a product?

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com
FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 726 reviews with 3 stars · Clear filters
Dick K.
Why do I have to email you for a simple question or picture of a product?
Tobi
Everything was fine - then I saw my address. I entered it correctly, but on the checkout page it appeared in 2 places and one of them had dropped my unit number (815 124th ST. SW, #128) - the #128 was dropped. The other appearance was correct - I'm hoping that was the shipping address - it wasn't identified. If the shipping address dropped the unit # I will never receive the item. It might be a good idea to fix that...
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJun 29, 2021
Hello Tobi, Thank you for shopping with the factory outlet Store. We appreciate your genuine feedback on the issue. We assure you that your concern will be passed on to our teams. We would like to inform you that we have agents standing by 24/7 to take customer calls and answer customer queries. We would also like to mention that your order has been processed and shipped to the same address as mentioned, currently its in transit and will be delivered shorty. If you have any questions or queries you can call us at any time at 800-816-0810 or can also send an email to [email protected]. Thanks Factory Outlet Store, Customer Relations Department
John H.
Love the free shipping. But it took two weeks to get here. Not so impressed.
KENNETH Y.
NONONONONONONONONO
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJun 16, 2021
Hello Mr. Yastic Thank you for shopping with us and taking the valuable time to leave some feedback. We are pleased to hear that your shopping experience was good. We noticed that your order was completed using PayPal. We ensure the quality of the products and the service. We would also like to inform you that your order has been processed and shipped. Tracking details have been forwarded to your email. Based on the tracking details, your order is scheduled to be delivered on 06/22/2021 by FedEx. If you have any questions, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Thanks Factory Outlet Store, Customer Relations Department
Michael Z.
fast and easy
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJun 15, 2021
Dear Michael Zaparyniuk Thank you for shopping with us and taking the valuable time to leave some feedback. We are pleased to hear that your shopping experience was good. We ensure the quality of the products and the service. We would also like to inform you that your order has been processed will be shipped in 24 biz hrs. Once the order is shipped, tracking details will be forwarded to your email. If you have any questions, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Thanks Factory Outlet Store, Customer Relations Department
Kenneth N.
This transaction was reasonably painless if delivery happens in a satisfactory manner.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJun 8, 2021
Hello Dear Kenneth Nesmith Thank you for shopping with us and taking the valuable time to leave some feedback. We are pleased to hear that your shopping experience was good. We ensure the quality of the products and the service. We would also like to inform you that your order has been processed and will be shipped today 06/08/2021. Tracking details will be sent to your email in 24 biz hrs. If you have any questions, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Thanks Factory Outlet Store, Customer Relations Department
Laura P.
Price is higher than retail price shown on company website.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJun 7, 2021
Hello Dear Laura Poe Thank you for shopping with us and taking the valuable time to leave some feedback. We are pleased to hear that your shopping experience was good. We ensure the quality of the products and the service. The items listed on the website are competitively priced. However, we have updated an additional $5.00 promotional discount. We would also like to inform you that your order has been processed and will be shipped out today. Tracking details will be sent to your email in 24 biz hrs. If you have any questions, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Thanks Factory Outlet Store, Customer Relations Department
Jules Z.
Some difficulty completing the purchase form
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreJun 7, 2021
Dear Valued Customer Thank you for shopping with us and thank you for taking the time to leave some feedback. We apologize that your shopping experience did not go as expected. We would like to inform you that we have agents standing by 24/7 to take customer calls and answer customer queries. We are pleased to inform you that the order has been processed and has been shipped. Based on the tracking details, your order will be delivered today 06/07/2021. If you have any questions, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Thanks Factory Outlet Store, Customer Relations Department