Gwendolyn T.
I haven't gotten a damn thing and you …
I haven't gotten a damn thing and you want opinion. GET OFF

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com
FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 176 reviews with 2 stars · Clear filters
Gwendolyn T.
I haven't gotten a damn thing and you want opinion. GET OFF
Debra L.
It said storewide discount, and we didn't get any discount for such a large purchase! Very disappointed! Why say there's a discount if you aren't going to give one!?
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreSep 11, 2017
Hi Debra, I'm sorry to hear your shopping experience with us wasn't as expected. I've already begun a full review of your order and will be contacting you shortly to discuss a resolution. We'd like to make things right. Jessica
Max L.
Good, bt I hate surveys
Kelly W.
I have not even received my order yet and I wish I had not used this company. I have been misinformed from the 1st phone call. I will never order from them again. Product knowledge poor. Placed the order. They got it wrong. Called to correct it and OMG! Told me would ship the day I placed the order. It did not. It still hasn't. Sent me an email advising me of tracking number WITHOUT A TRACKING NUMBER! Called to get tracking number was advised had not been shipped yet again! Only a label was created. God I pray I actually receive what I paid for. Never never again will I order from here.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreAug 31, 2017
Hi Kelly, I'm sorry to hear your shopping experience with us wasn't as expected. I've already begun a full review of your order and will be contacting you shortly to discuss a resolution. We want to make things right. Jessica
TD
Got emailed saying the billing address was wrong. Emailed the right one, and they still cancelled my order.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreSep 5, 2017
Hi TD, I'm sorry to hear that your shopping experience with us wasn't as expected. I've already begun a full review of your order and will be contacting you shortly to provide assistance. We want to make things right. Shantel
Michael
I have been a amazon user but i like to try other company's. I'm very disappointed with your service. I place my order on Saturday spoke to a rep on Sunday was told i would received my order Wednesday no later than Thursday. After not receiving it on Thursday i called and was told it should arrived on Saturday. order
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreAug 25, 2017
Hi Michael, We're sorry to hear your shopping experience with us wasn't as you expected. I will contact you shortly so that we could discuss a resolution. We want to make things right. Jessica
Laurianne S.
I 1st tried the website & couldn't find what I was looking for, so I called. The young man I talked to told me I couldn't order the item I needed which is the car charger for model number RM9612T-LM from the website, and also the company site no longer allows the use of pay pal. So I had to get the chargers which I wanted 2 as mine was stolen out of my truck. And I was getting a spare. I gave him my information name, address and card information. I decided to see if you still carried my GPS, then I found the INFORMATION on your site!!!! I can still use pay pal... I called and cancelled the order, told the person about the above issue. And he said I was charged only for 1 yet the man who took my order stated I was charged for 2, 43.90. what's going on is he ripping me off? The person I talked to cancel the order said he would turn it over to his supervisor. That does not fix the problem....I am having TRUST issues and I use this company in all my cars.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreAug 21, 2017
Hi Laurianne, I'm sorry to hear your shopping experience with us wasn't as expected. I've already begun a full review of your order and will be contacting you shortly to discuss a resolution. We'd like to make things right. Jessica
Thomas C.
Placed an order with factoryoutletstore.com never received it. Called 3 times, they said the problem was me. I cnxed order and asked for a refund. Still waiting for refund, but not holding my breath. Bad business people make it bad for all of the rest of us. I would give this a one star but couldn't find anything that low
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreAug 21, 2017
Hi Thomas I'm sorry to hear that your shopping experience with us wasn't as expected. I've already begun a full review of your order and will be contacting you shortly to provide assistance. We want to make things right. Shantel