FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

I placed an order for a Garmin Marine item and paid $3.95 extra for priority mail shipping. After seven days no merchandise. I finally called customer service and they told me it was back-ordered, even though when I ordered it their site said it was in stock. They said they would refund my $3.95, we'll see. They said It will come in next week. I asked will I get it next week, they said no, the truck will come in next week and take a week to unload, so maybe you will get it in two weeks. Ugh! Update: Outlet Store contacted me, apologized for the "Instock" posting. They promised to ship it 3 day FedEx, and reduce the cost by $7.00.once the back-ordered item came in. I received it today, June 5th via FedEx. I don' know yet if I got the $7.00 credit.

Really happy with this web site.

Very simple process and very fast

Easy to find what I was looking for. I did not see pricing that made me think this was an outlet however. The prices here matched many other outlet. Decided to buy here because of the connection with Garmin.

good prices and selection

Had difficulty getting initial order placed. Company rep did followup to assure my order was correct and posted properly. Very nice outcome.

Site is complicated to get around. Once I ordered Braun I could not order and thing from Remington. I finally decided to order from another site.

Site a little hard to use .... "chat" box covers part of item being looked at.