FactoryOutletStore.com Reviews | Factory Outlet Store Reviews | Read Customer Reviews of factoryoutletstore.com

FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

4.618,572 reviews
Appliances & Electronics
575 Underhill Blvd #350, Syosset, New York

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FactoryOutletStore.com Reviews | Factory Outlet Store

About FactoryOutletStore.com Reviews | Factory Outlet Store

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com

FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: factoryoutletstore.com
Website: factoryoutletstore.com
Category: Appliances & Electronics
Location: Syosset, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 11% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FactoryOutletStore.com Reviews | Factory Outlet Store reviews

Showing 726 reviews with 3 stars · Clear filters

Bertha H.
Dec 20, 2021
Needed tech support advertised 24/7…Tech support
Needed tech support advertised 24/7 could not get anyone on the phone
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Paul V.
Dec 16, 2021
your dropdown for credit did't work
your dropdown for credit did't work
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreDec 20, 2021
Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to learn about your shopping experience. We tried calling you but reached voice mail. May we request you to please give us a callback at your earliest convenience to have this issue rectified? If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. We want to make every customer’s experience great. We hope to see you soon. Thank you, Factory Outlet Store
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mary
Nov 28, 2021
It was not straightforward picking…
It was not straightforward picking replacement heads: the # I chose didn't match the # that showed up in the cart. I tried several times. Hope I got it right. Happy Holidays! Love this toothbrush so much buying one for my sweetie.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreNov 29, 2021
Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to learn about your shopping experience. We tried reaching out but were unable to connect. We are delighted to hear you are enjoying your purchase! If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. We want to make every customer’s experience great. We hope to see you soon. Thank you, Factory Outlet Store
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jamart
Nov 27, 2021
Difficult to navigate your store.
Difficult to navigate your store.
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreNov 29, 2021
Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to learn about your shopping experience. We tried calling you but reached voice mail. May we request you to please give us a callback at your earliest convenience to have this issue rectified? If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. We want to make every customer’s experience great. We hope to see you soon. Thank you, Factory Outlet Store
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robert H.
Nov 16, 2021
everything went good
everything went good
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreNov 17, 2021
Dear Valued Customer, Thank you for shopping with the factory outlet store. We tried calling you out but reached 3rd party. Left message with the 3rd party for you to call us back. We take customer satisfaction seriously and are glad to hear from you. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services. If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. We want to make every customer’s experience great, and we appreciate you pointing out these issues, so we can fix them! We hope to see you soon. Thank you, Factory Outlet Store
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William
Nov 15, 2021
No prompt whatsoever for accessories to…
No prompt whatsoever for accessories to phone purchase. Now I need to go back and buy the power source
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreNov 18, 2021
Dear Valued Customer, It was a pleasure speaking with you earlier. Id like to thank you for your time and feedback. I'm happy to hear that you had reconsidered your decision to reinstate the order as we were able to find the Adapter for you on our website. I'm glad that we have resolved this issue to your satisfaction. The order will be shipped out and once the tracking gets updated, we will email the tracking details. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve. If you need anything in the future, please feel free to reach out! Thank you for shopping with us, and we hope to do business with you again! Thank you, Factory Outlet Store
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John
Nov 11, 2021
tough to find my toothbrush model
had to request assistance to cross reference the model # to brush heads
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreNov 12, 2021
Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to hear your shopping experience did not go as intended. We tried to contact you but reach voice message. We would love the opportunity to make things right. If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. We want to make every customer’s experience great, and we appreciate you pointing out these issues, so we can fix them! We hope to see you soon. Thank you, Factory Outlet Store
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Clay C.
Nov 9, 2021
I could not find the different brush…
I could not find the different brush heads ie. Plaque Control, Gum Care, Premium White, and Tongue care. I have a model HX993R serial number 210121. Please advise. Thanks; Clay
Response from FactoryOutletStore.com Reviews | Factory Outlet StoreNov 9, 2021
Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to hear your shopping experience did not go as intended. We tried calling you out but reached voice message. May we request you to please reach out to us at [email protected], or you can also call us at any time to discuss this further. We want to make every customer’s experience great, and we appreciate you pointing out these issues, so we can fix them! We hope to see you soon. Thank you, Factory Outlet Store
Report