Facilitron Reviews | Read Customer Reviews of facilitron.com

FacilitronReviews of facilitron.com

3.6121 reviews
Internet & Software
485 Alberto Way, Los Gatos, California

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Facilitron

About Facilitron

Facilitron® is a community spaces marketplace and management platform that helps public space owners such as cities and schools manage maintenance operations, facility schedules and their entire facility rental business in one place. Our unique partnership model provides both the industry’s leading software and difference-making partnership services such as customer service, invoicing, payment processing and insurance, with no upfront fees or out-of-pocket costs for operators. For renters and community organizations, Facilitron brings public spaces together into national, regional and hyperlocal marketplaces to make it easy to search, request and manage reservations, invoices, payments, insurance certificates and more across multiple facility operators. Often considered the Airbnb of public spaces, Facilitron provides an entire suite of software and services to institutional and private facility operators. These solutions include building automation services to connect digital systems such as HVAC, lighting and access to facility schedules, and work order and inspection tools to assess and report on the condition of property and to assign work to maintain and extend the life of operator-owned assets.

Facilitron (facilitron.com) has 121 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: facilitron.com
Website: facilitron.com
Category: Internet & Software
Location: Los Gatos, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 50% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Facilitron reviews

Showing 58 reviews with 5 stars · Clear filters

V. G.
Jul 15, 2019
Easy to use
This program has made so much easier to manage facilities at my site.
Response from FacilitronAug 1, 2019
Hey V.G.—thank you so much for the review. Happy to hear that we've made your life easier.
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Wanda W.
Jul 15, 2019
Great process
Great process! Very easy to use.
Response from FacilitronJul 15, 2019
Hi, Wanda! Thank you so much for your review. We love to hear that we're helping make someone's job easier!
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Cheryl Galloway G.
Jul 15, 2019
Fiscal help is on the way!
Facilitron has enabled me to get all facilities billing, non-profit status and insurance verification, and collections off my plate. They handle everything and my accounting department and auditors are thrilled with the clear tracking and process. Renters also appreciate being able to pay with a credit card on line.
Response from FacilitronJul 15, 2019
Cheryl—thank you so much for your glowing review. We're more thrilled than your accounting department that you are loving the platform. Please let us know if there is ever anything we can do to improve!
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Mary W.
Jul 15, 2019
EXCELLENT QUALITY AND SERVICE
EXCELLENT QUALITY AND SERVICE
Response from FacilitronJul 15, 2019
Thank you so much, Mary! We love a great review. Please let us know if there is anything we can do for you in the future.
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Rene H.
Jul 9, 2019
Facilitron is wonderful
Facilitron is wonderful! User friendly with an excellent support team!
Response from FacilitronJul 11, 2019
Thank you so much, Rene! We love that you are happy with the platform and completely agree about the support team—they are great. Don't hesitate to reach out if you need anything.
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Delana R.
Jul 8, 2019
Facilitron is responsive to both our…
Facilitron is responsive to both our needs as well as the requests of the renters. Communication is very good. Switching to Facilitron has eliminated the occasional double booking, saved time and energy on our end as they handle the billing, change requests, collecting ins requirements, etc.
Response from FacilitronJul 11, 2019
Thank you, Delana! We love to hear that our platform is saving time and energy—it's exactly what we're trying to do!
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Sarah W.
Jul 8, 2019
Facilitron is so helpful to our school…
Facilitron is so helpful to our school district. They save a lot of staff time here. Their customer service is excellent. I highly recommend.
Response from FacilitronJul 11, 2019
Thank you so much, Sarah! We love saving time for our partners and we're so happy to hear that your support specialists have been excellent.
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Jenna S.
Jul 8, 2019
I used and relied on Facilitron when I…
I used and relied on Facilitron when I worked at Hemlock Elementary up until October of 2018. It was always helpful to get quick responses on emails to/from the Facilitron team. I loved how the calendar showed different activities from different organizations in different colors and heard it easy to request use from different entities.
Response from FacilitronJul 15, 2019
Thank you so much for your wonderful review, Jenna. It makes us happy to hear that we made your life easier!
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