FacilitronFacilitron® is a community spaces marketplace and management platform that helps public space owners such as cities and schools manage maintenance operations, facility schedules and their entire facility rental business in one place. Our unique partnership model provides both the industry’s leading software and difference-making partnership services such as customer service, invoicing, payment processing and insurance, with no upfront fees or out-of-pocket costs for operators. For renters and community organizations, Facilitron brings public spaces together into national, regional and hyperlocal marketplaces to make it easy to search, request and manage reservations, invoices, payments, insurance certificates and more across multiple facility operators. Often considered the Airbnb of public spaces, Facilitron provides an entire suite of software and services to institutional and private facility operators. These solutions include building automation services to connect digital systems such as HVAC, lighting and access to facility schedules, and work order and inspection tools to assess and report on the condition of property and to assign work to maintain and extend the life of operator-owned assets.
Facilitron (facilitron.com) has 121 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingInternet & Software · El Monte, California
Excellent
Internet & Software · Los Angeles, California
Excellent
Internet & Software · San Francisco, California
Excellent
Internet & Software · San Francisco, California
Excellent
Showing 13 reviews with 4 stars · Clear filters
Mary N.
So far it has been pretty good. There are a few items we want to update but we have already spoken with our Facilitron Account Rep and he is working on them. Our Account Rep is awesome in getting back to me in a timely manner.
Response from FacilitronSep 18, 2019
Thank you for your review, Mary! I'm sure your Account Manager will be able to help you with your updates!
Pat Y.
The request forms are not complete enough. There should be an area that tells renters what they can and cannot do/use on our campuses. I am constantly having to tell the renters that something is not allowed and/or unavailable for use. Maybe there is but I don't see it so I don't know what they know and don't know. Maybe a check box would help that they have seen the rules and acknowldge them. Otherwise the program works very well.
Greg T.
Excellent support. Easy to use. Would like them to stretch for a few more features.
Response from FacilitronAug 2, 2019
Hi Greg! Thank you for review! Please reach out anytime with suggestions for features that you would like to see on the platform—we strive for continuous improvement.
Casey D.
Facilitron has worked well for us.
Response from FacilitronAug 1, 2019
Thanks, Casey! Let us know if we can do anything for you!
Deb C.
Facilitron is great but could be a little bit more user friendly, at least from the standpoint of an approver like myself. Also I have to enter reservations for school functions so that we are sure to have adequate climate control (A/C or Heat) in the classrooms or other areas that we might be using. It would be nice it this process was easier and clearer to use. Other than that Facilitron has been easy to use.
Response from FacilitronJul 15, 2019
Thank you so much for your review, Deb. As our platform evolves, we sincerely appreciate honest feedback like yours and we'll be working to make your life easier!