FacilitronReviews of facilitron.com

Process for payment was not properly explained to my organization. We were told that the card on file would be charged again closer to time, well that didn’t happen. The booking process is also very difficult.

Software is supposed to make a process easier no? Yet all Fscilitron seem to have done is make a booking process more cumbersome. More difficult to navigate and more expensive. Someone needs to build to knock these guys off the box because their product is trash

Had made a reservation with a school and they rejected me a month before my event for no legitimate reason. Facilitron needs to hold the school accountable.

The are crooks, very hard to get refunds they do not do there jobs well.

First of all back in June reserved a space paid for it no hassle there. My bank got compromised so had to get a new debit card and I notified them it took days for someone to say I had to fill Out a form Online to get my refund of deposit going did that still no refund said it would take 10 business days for check to get to me or is it 10 business days to process on there end??? It’s been a month nothing crickets WThe.,, is that customer service or a deservice never again will I have a damn party that’s under facilitron

I went to pay my final installment two weeks prior. Balance said zero. 10 days later they send on invoice to my email. Next morning I go to pay the invoice and find out they canceled my reoccurring event. Then they want to charge me several hundred dollars to re-establish my events. Additionally, Facilitron operators are not helpful. They do not listen and keep repeating the same script. I've also requested escalation to a supervisor twice. No supervisor ever responded

One of the worst site to make reservation, unresponsive. They dont do anything, have to call them to follow up with the facility adminstrator. Had to show them the facility is no longer accepting renting, worst is they haven’t refunded the deposit despite several attempts. AVOID facilitron.

AVOID Facilitron!!!! I had some super bad experiences with this company, they charged me so much money even the venue denied my request, but the other agent told me I was supposed to be charged for it. I did not pay attention to my past bill, till now, I found I was charged so much money that I am not suppose to be charged!!! I will have to take legal action and more!!!