David R.
Abysmal communication
After being automatically signed up after the 7 day free trial and charged £49.00p for a new Special welcome Annual pass it has been a nightmare. The software does not allow me to download images after using the tools without a Watermark. There is a credit balance of 0 which suggests that I cannot download images without the watermark. I am being redirected to the subscription selection screen to pay more to get credits. What have I paid £49.00p for. I have sent emails to the support address without reply, I have requested cancelation and a refund without reply. In short this company is abysmal and would advise new customers to be aware


