Donna Salyers Fabulous FursReviews of fabulousfurs.com

So UGLY!!! Chose a vest from the website, actual item is NOTHING like the pic!!! First time purchase, never again. Garbage!

I have purchased 4 items in the past. This one is too big. I just found out about your return policy. You DO NOT provide a prepaid shipping lable. I went to ship it today and it would cost more than $75.00. This is unacceptable!! I now have to keep an item that is too big! I WILL NEVER order from you again!!! I will buy my FAKE FUR in a place that values their customer!!

After being a frequent customer since 2000 an order I received May 14 is a disgusting quality downgrade. I bought this same throw a few years ago and it was exquisite and amazing. The same style I received now is a rag. In contrast to the previous order this one is thin.... lightweight....poorly constructed....seams showing....a piece of trash. Shame on the Donna Salyers company for their dishonesty and allowing their standards to sink to this level. UPDATE....after they responded to my review I received a phone call from them.....they fully refunded the total price. That's well and good but of course trust has been lost....in their merchandise and their business attitudes regarding quality. I may or may not order in future

I ordered a shawl collar fur coat from them and now it looks like it has yellow streaks on the fur, I’ve reached out to the company an NO ONE has responded!

Such disappointment with Donna Salyers Fabulous Furs’ customer service. I never received the order I placed on January 26. I sent an email inquiring when my order was delivered, I never received a response. I then communicated with the “chat” option on the website and was told the order was delivered. No delivery. I then phoned the company and spoke to a representative and was told that she would let me know by today (February 28) the date my package was delivered and the service provider that delivered it. Sorry to say, no phone call was received by me. Any/all companies I place an order with always send me a confirmation email stating the order has been delivered. I never received any such communications from Donna Salyers’ company. The price of the item is $258.55, which includes a 15.95 shipping fee. Obviously, I’m extremely disappointed.

I ordered the pink fur jacket for my granddaughter. When it arrived the zipper on the jacket would not go up or down. I couldnt try it on her. I called to return the jacket and I was on hold for hours, many times, I emailed (what they call customer service, or lack of) I got a response a week later and was told by Michele that she would send a return label as it was not in the box with the jacket. I also started a "chat", no one was available and therefore no one "chatted ". Again, a waste of my time. It has been 3 weeks and I called numerous times and got the recording from Dona Sayler stating please hold, someone will be with you shortly, That never happened. I am still waiting for my return label and my full refund. This company is scamming everyone. They are now on television selling their furs. Interestingly, who is going to answer the phones??? I would never recommend this company to anyone. Customer service is the key to a successful company as well as the quality of its product. This company has neither. Marie Greenberg

Ordered on 9/8/22. It is now 9/20/22 and I have not heard any kind of confirmation of order. I just tried to call and after being on a music hold for 17 minutes I hung up. Is this a real business or did I give my credit info to a scam. I am concerned and feel the need to alert my cc company about this.

I was Very excited to order a gorgeous faux fur coat from this company ..it was my Christmas present ti myself.. But what a Disaster! The coat looked Nothing like what was advertised .. the Ugliest coat I could imagine.. i let them know and sent photos and they not only didn’t bother to respond but deducted a Restocking fee 😡