Alison M.
Order didn’t arrive and ignored emails
Order didn’t arrive - emailed company twice but got no response so had to claim refund through PayPal.
Response from FableWoodDec 15, 2025
Dear Alison, Please accept my apologies for the tardiness on our getting back to you on this matter. The parcel does indeed appear lost and we have issued a full refund. Unfortunately that happens on rare occasions but I acknowledge that we were too slow to respond to your inquiries on the order. Sorry for that. Best regards, Rasmus // FableWood