fabcreates.comReviews of fabcreates.com

The art is outstanding & the material quality substantial! I ordered 2 owl shirts. A tank for me & a Tshirt for my son. The Tshirt came in a women’s crop top. So I gave the crop to my neice(another owl lover) & the tank to my son. I still want an owl tank for myself. It was probably my mistake anyway

It's a cute shirt with a shark chasing a mermaid but I will say that the material is a bit thin; I'm not hopeful this shirt will last too long but on the bright side, it won't be too hot. :)

I love my new t-shirts! I wanted to give 5 stars, but one of the shirts came with a little bit of ink on the sleeve. I know art can be messy but at $36 for a shirt, I think it should come without the extra ink. I will still wear it, in fact I’m wearing right now.

I ordered two items from FabCreates. One item met expectaions, however the second did not. I was able to return the item I was not satisfied with. Customer service was good for a small company.

I really love all my shirts that I have received especially the designs on them even though the mystery shirt was a mustard yellow color and not a color I would have chosen I really like the design on it

UPDATE FOLLOWS: In October, I ordered slip on Vans for Christmas for my daughter who was visiting from Berlin Germany. I ordered size 9.0 (women) 7.5 (men). When she opened the box on Christmas morning, we were surprised to see 7.5 women's. I'm now going to have to pay to ship the shoes to Fab Creates for an exchange, then pay to ship them to Berlin. Which will probably end up costing me $50+ in shipping. I'm considering just asking for a refund and buying her something else from amazon.de. Thoroughly disappointing for her because she loved the shoes, and frustrating for me. UPDATE: FabCreates reached out to me personally and did everything in their power to set things right. First, they gave me free shipping to return the wrong-sized pair. Next, they attempted to send a new pair to my daughter in Berlin. That didn't go as planned and the shoes never arrived. Ultimately, the FabCreates team opted to give me a full refund. I support small business and although my daughter did not end up getting her shoes, I was able to see their product and it was as advertised. Really impressive art.

****UPDATED**** Updating my review because FabCreates stepped up. After my initial experience, the company reached out through TrustPilot, apologized, and invited me to email them so they could help resolve the issue. While the original color I ordered was no longer available, they offered a few different options and worked with me to find a solution. I ended up receiving the same shoes in a different color — and I’m happy with them! I truly appreciate that they didn’t just brush me off but instead actually took responsibility and made an effort to make things right. That speaks volumes. *********************************************** This company would benefit from implementing improved customer service practices and prioritizing customer satisfaction in their business operations. I have honestly never encountered such a profound lack of concern from a company. Ordered custom black and white slip on Vans February 3, 2023. I emailed customer service March 2nd asking for a status, as their website claims, “The expected arrival of your shoes should be within 7-10 business days.” I received a response the same day stating that slip-ons take longer to screen print/ship, but that they’d be mailed out the next day. March 8th I get notification that they’d finally shipped and they were delivered March 13th… and were the wrong color. 😡 So I emailed customer service the day they arrived to ask what could be done about it. On March 17th I received a response apologizing for the error in my order and that they could: either issue a $20 refund and I can keep the wrong shoes or they can send me the ones I had originally ordered but that it take some time since they have to order them. Or I could just return them for a full refund. I immediately responded that I preferred to receive the shoes I originally ordered and didn’t mind sending the wrong ones back, I just needed to know where to send them. It’s now March 2024 and I have yet to hear back from the company nor have I received the correct color shoes I originally ordered.