f1arcade.comReviews of f1arcade.com

Extremely expensive for the poor service offered. Avoid at all costs for large groups. Went there to celebrate my birthday with 13 other friends and had an awful time trying to chase service and asking them to make things right. I was obligated at booking checkout to get the food package even though it looked like poor value, but I couldn’t complete the booking without it. Drinks order came wrong since they didn’t ask and simply assumed we’d want only alcoholic drinks. We were also supposed to get 28 drinks in total, but got at most 22 since there were many missing beers. When I complained, the server seemed to be trying to make things right by offering a wine or 6 beers, and instead of bringing extra she TOOK ONE OF THE WINES ALREADY PROVIDED and brought beer instead. Like what??? Also one of the sims broke for 1 race and there was no one around to fix it. In summary, lots of stress organising a large group gathering there. Besides, no one could talk because the music was absurdly loud, which was completely unexpected for a sim racing venue.

Very expensive, staff useless. £32 for 3 races lasting 6 minutes a race. Over in blink of an eye. My little girl got a booster seat “mid race” ! , poor instructions. No tutorial from staff , only a 40 sec vid before race then it starts! Staff very unhelpful, hardly knew anything , food and drink was expensive. Place was empty and had zero atmosphere. Was going to eat lunch at venue but after being made to feel like an inconvenience I went next door to Asia Ivy and they were superb ! Equipment and setting is very impressive but won’t be going back unless i win the lottery and all staff are changed .

Extremely fun racing experience, big props to James and Asri for giving us 3 complimentary races due to a booking mixup a few weeks prior which meant we couldn’t race that day which was disappointing but after today can say it was definitely worth the wait, will be returning.

Brilliant night out with mates. Everyone had fun and it was overall a good experience. Drinks were pretty pricey which is why didn’t get a 5 star. Staff were a little clueless but that didn’t matter once we were all setup. Especially great when playing against a load of mates

Awful experience - amazing equipment that doesn’t work Team members had no idea how to greet people - heads down on laptops - no greeting - waited 15 mins to check in - all appeared unsure what to do - very short races - sim stopped working - very very loud - couldn’t hear the instructions on the car - son has a sim at home and has more ability to drive on that than the ones in arcade as the key elements are switched off - you do NOT race other people in the arcade that feature is also switched off - travelled 3 hours - total Disappointment- do not waste your money!’ And apparently all of this has been fed back already but owner hasn’t a clue according to team member and doesn’t get F1! It clearly shows!! V disappointed F1 for allowing this - we are avid F1 supporters and have been duped into believing this would be at F1s exceptionally high standards - We were wrong - don’t waste your time or money! Birthday treat that was less a treat than ever!!