Sarah W.
Cost me thousands, crashed my site - pays less than adsense.
I'm not a web person, but this company cost me thousands trying to use their ad integrator instead of adsense. customer service is crap and i couldn't recommend them less. from the guy who i had to pay $600+ to fix it. then they tried to pressure us to use the cloudflare integration that crashed the site multiple times after. Made LESS money than adsense. which is hard. I’d honestly suggest we just switch back to AdSense on its own. From looking at it, us having the website cached with CloudFlare like we do now, and with us controlling the cache so we can wipe it when a new post is added etc, is breaking their Ezoic ads which is presumably what is affecting their payout. So our options are: 1. Switch off caching with CloudFlare, Ezoic ads should show more but site will be slower. 2. Switch back to how they recommend, but we’ll likely run into the 28 day caching issues again. 3. Just switch back to AdSense and still benefit from the caching. Considering the service you’ve had so far on them and the fact that a bit of dodgy traffic from a bot out of your control can stop your earnings I don’t think its worth it. There’s no evidence that they’ll end up paying you more either based on the earnings off them so far. Even when we were using their system for that month without realizing, the payments where no higher than they are now.
Response from EzoicOct 5, 2022
Hi there Sarah, Thank you for this feedback, and we are sorry to hear your experience was so negative. We do have a dedicated support team and engineering team internally, so publishers should never have to pay for outside help. We understand the importance of your website and your revenue streams, which is why we go above and beyond to try and help each customer get the answers they need and proper site configuration so they WILL earn more money with Ezoic than with other parties. We are happy to continue assisting you in the ongoing email communications you have with our team. We would love for your experience to be smooth and improved and are sorry you have struggled thus far with the technical side of things.



