EzoicReviews of ezoic.com

I faced an issue on the 25th of May 2023 that my website has been paused by platform quality team with someone named David said that some of my content is not original and never heard back from them. They were really really great and I had a good experience with someone from their named Brannon, he was really great and helpful but once they sent that email they just emailed that paused the website I lost contact with brannon and he no longer answer the emails, I have been sending email to ezoic appeals and reaching out to them but no answer they just ghosted me and ghosted everything, I have given the chance for about 1 month now but no longer any response from them. I haven't had 1 violation with google ads and my website has been running for more than 8+ years without a single issue. Very very very unprofessional I wouldn't recommend ezoic for anyone to be honest.

Staff present until your site isn't approved for onboarding. Then no longer support, zero email answer, even if your site disappears. They're there for their ad setup, but not to revert back to your previous settings. So who cares and you're on your own.

I joined eZoic in 2022. Monetized a site with them...epmv was okay so I continued...At the start of 2023, they offered me to convert to premium. I accepted. The site went down in traffic in April so I removed it from Ezoic and guess what? they paused all my payments with a notification to contact support. I created a support ticket and their representative told me that my manager will contact me via email. On May 17, I received an email from "Bastian" explaining my payments are stuck due to a breach of contract which is that you can't remove your site from ezoic once you signed up for ezoic premium. In ezoic premium, you pay 25$/mo to get premium ads and you make 50$ or more depending upon the users. The irony is, the contact ends on Feb 2024 and even the remaining payment is more than the amount I have pending with them. Secondly, why they are forcing me to pay when I am not willing to use payment... BUT BUT BUT The Worst Part, which is their pathetic Support I replied to the manager on the same day asking for the cancellation of the contract...then sent a follow-up but NO reply till this day (14 June). Yes, Nearly a month pass,ed and no reply. I even contacted via support ticket and they said, the manager will reply in 48 hours but no reply yet. And guess what? during this they deducted 25/mo from my income for ezoic premium which I am not even using. I wish I was a US citizen and I could take them to the court for the fraud they are doing.

Mi experiencia en Ezoic ha sido desastrosa. He dejado de trabajar con ellos. Iré por partes. En primer lugar, el proceso de integración con Cloudflare es inseguro. Cambiaron TODAS las entradas DNS que tenia configuradas en Cloudflare, no sólo la del dominio principal, lo que provocó que todas las aplicaciones internas que tenía funcionando dejasen de hacerlo. Tras reportarles el problema, me dijeron que volviese a integrarme nuevamente, que había configurado el sistema de forma que no modificase el resto de entradas DNS. Sorpresa, me vuelvo a integrar y vuelve a pasar lo mismo, todos mis servicios caidos porque Ezoic volvió a configurar todos mis records. Cuando por fin estoy integrado, me piden acceso a las páginas protegidas por login para colocar los placeholders de los anuncios. La página quedó destrozada despues de eso, el proxy de Ezoic duplicaba las posiciones de los anuncios, la mitad de los anuncios no cargaban y dejaban huecos en blanco que destrozaban por completo la UX de la página. Mientras intentaba solucionar este problema con ellos, tuvieron la genial idea de activar por defecto una opción en su proxy-caché para ignorar las cabeceras HTTP de cache control, por lo que se empezaron a cachear páginas de usuarios logueados, provocando un problema de seguridad en mi sitio web, no entiendo a que ingeniero con un minimo de experiencia se le ocurrió que sería buena idea hacer eso, además sin avisar. Finalmente como no fueron capaces ni de solucionar ni darme un motivo claro sobre porque Ezoic no funcionaba en mi sitio, cambiaron mi integración sin siquiera preguntarme a Standalone. En este punto los problemas con los anuncios duplicados se solucionaron, pero ahora Ezoic no contaba la mitad de las visitas que Google Analytics reporta. Tras una infinidad de correos no me dan una explicación clara, todo excusas del tipo "tus usuarios abandonan la página antes de que los anuncios lleguen a cargar siquiera, por eso no se cuentan las visitas". No se trataba de una diferencia pequeña de visitas, no contaba LA MITAD de los pageviews que Google Analytics reportaba, con un tiempo promedio de duración de la sesión en la página de ~5mins me parece una tomadura de pelo los motivos que me expusieron. Finalmente tras 3 meses de tortura, decido abandonar Ezoic, y en los preparativos para des-integrarme con ellos, me doy cuenta de que ellos no estaban sirviendo el archivo ads.txt en mi sitio. Me he dejado muchos detalles por el camino, podría escribir un libro con la mala experiencia que he tenido con esta empresa. La única nota positiva sobre esta compañía es un miembro del staff de soporte, Lindsey, que siempre estuvo predispuesta a ayudar y a solucionar mis problemas, pero en general encontrarás mucha gente que no te escucha, que les dices que te han tirado todos tus servicios o que han provocado un problema de seguridad en tu sitio y no pareció preocuparles demasiado. No sé como será con niveles de soporte superior, pero mi sugerencia es que si tienes menos de 10k visitas mensuales o tu web no es un blog en wordpress sencillito mejor ni lo intentes. Si tienes menos de 10k visitantes al mes no vas a tener soporte a partir de ahora, y con cualquier sitio web que se aleje del tipico blog estatico en wordpress vas a encontrarte con problema tras problema. He perdido muchisimo tiempo entre correos, implementar los anuncios por mi cuenta cuando me cambiaron a Standalone, crear decenas de placeholders y distribuirlos dinamicamente desde el código por la web, más de 3 meses invertidos aquí para finalmente abandonarlo sin que solucionasen nada. Lamentable lo de esta empresa

I can not emphasize how disappointed I am with Ezoic. Their platform was ok in the beginning with decent customer service and support but as soon as we detected issues around the DNS redirect that their platform prefers, everything fell apart. After moving to their Wordpress plugin, we began noticing larger issues. After months of trying to resolve the issue directly with their team, we were forced to temporarily disable the ads. As soon as we disabled the ads, things began working again. All the site bugs resolved themselves, and we even saw an uptick in traffic. Our SEO was on a decline while on their platform and we did our best to make it work. While trying to resolve things, their Accounts team was quick (almost immediate) with regards to reminding us that we have a Premium agreement. They were pushy and aggressive. Ultimately this showed they were not good partners. Now withholding our money, we are slowly watching our site grow again and traffic come back while we determine whether to move forward.

Horrible experience and bunch of liars.

Verschicken SPAM und nerven. Nur unseriöse Unternehmen haben so etwas nötig.

First they "harras" me for weeks with emails trying me to join the program. After a while I decide to give it a try. Do all the setup and get started with the ads. Many things are not user friendly, but that's not the real problem. After a while they shutdown my account, without even notifying me, they also don't give a reason and when you send them an email they simply ignore you. If you ever heard anything good about ezoic, that's probably from experiences from years ago. Ezoic in 2023 is absolutely terrible and unreliable. More proof that Ezoic is in fact terrible, I reached out to them using the email that was given to me by the comment on this post. They still completely ignore me, don't believe any of the reaction posts given on here, they just want to keep up the appearance, but they don't even respond to emails.