EzoicReviews of ezoic.com

Response from EzoicAug 29, 2023

Hello, We're sorry for the confusion and inconvenience you're experiencing. While your site may have met Google AdManager's guidelines, it's important to note that Ezoic also has its own set of quality guidelines that websites must meet. Our Platform Quality team conducts an extensive human-led review to ensure that these guidelines are adhered to. If your site was not approved, you may be able to reapply after making necessary changes and waiting a few weeks. We understand how important monetization is for our publishers, and we're committed to ensuring that our platform maintains a high quality of service for both publishers and advertisers. Please feel free to reach out to our support team for more details on if and how you can improve your site's eligibility for approval in the future. Thank you for your understanding.

Response from EzoicAug 29, 2023

Hi there, We are really sorry to hear that you've had a frustrating experience with our platform. It's certainly not our intention to make your monetization journey difficult. If your website was demonetized, there may have been a violation of Google's policies or Ezoic's guidelines. We are unfortunately unable to provide you with details regarding your site on here, but these are some common reasons for a monetization denial: -Terminated Google platform account: Publishers are not allowed to be in bad standing with any platform/service of our partner Google (for instance AdX, AdSense,...) if they want to use Ezoic´s monetization features -Invalid Traffic: Monetization can be denied if statistics and browsing patterns indicate non-human-like behavior -Prohibited Content: Any content that violates Ezoic Platform Requirements or Google Content Policies can lead to denial. -Not sticking to the Re-Review Timeline: Ezoic allows most sites that were denied to reapply for monetization, but the Publisher has to respect the given time intervals in doing that The approval process can sometimes overlook certain aspects that come up later on in more thorough scans or manual reviews. We take your concerns seriously and I'd like to invite you to reach out to our support team again - if you are certain that none of the reasons for monetization denial apply in your case - so that we can help resolve this issue and clarify any misunderstandings. All the best!

Response from EzoicAug 10, 2023

Hallo Andrew, Wir entschuldigen uns aufrichtig für das Missverständnis und die Unannehmlichkeiten. Unsere Intention ist stets, relevante Informationen zu übermitteln und nicht, unerwünschte Nachrichten zu senden. Wir nehmen deine Rückmeldung ernst und werden unsere Vorgehensweise überprüfen. Bitte nutze den Abmeldelink in unseren E-Mails, um deine Email-Präferenzen zu ändern und zukünftig keine weiteren Nachrichten von uns zu erhalten. Wir nehmen uns dein Feedback zu Herzen und arbeiten stets daran, unsere Prozesse für alle Seiten bestmöglich zu gestalten. Beste Grüße

Response from EzoicAug 10, 2023

Hallo Anna, es tut uns wirklich leid, dass du dich durch unsere E-Mails belästigt fühlst. Bei der Auswahl unserer Kontakte sind wir sehr vorsichtig und kontaktieren nur potenzielle Kunden, von denen wir glauben, dass sie ein Interesse an unseren Produkten haben könnten. Es ist uns wichtig, in unserer Kommunikation stets respektvoll und höflich zu sein. Du hast jederzeit die Möglichkeit, über den Link im Footer unserer E-Mails deine E-Mail-Präferenzen zu ändern und dich von weiteren Nachrichten abzumelden. Wir schätzen dein Feedback und werden es nutzen, um uns weiter zu verbessern. Liebe Grüße

Response from EzoicJul 31, 2023

Hi again, We're sorry to hear about that. We value every interaction with our customers and apologize if your emails to the provided address have not been addressed promptly. We encourage you to reach out directly to our support team who are dedicated to resolving such issues via Email to [email protected] or @EzoicSupport on Twitter. Thank you for your patience.

Response from EzoicJul 27, 2023

Hey there, Thank you for your feedback. We're genuinely sorry to hear about your recent experiences. We at Ezoic truly value our relationships with publishers, and it's unfortunate to hear you've felt let down. While we constantly strive to optimize our support services, sometimes changes might not meet everyone's expectations. We don't want to see you leave because of feeling unsupported. Please reach out to us directly at @EzoicSupport on Twitter or via Email to [email protected], and we'll ensure to connect you with the right person to address your concerns and look over your account. We're committed to making things right and improving your experience with Ezoic. All the best!

Response from EzoicJul 26, 2023

Hi there, we´re sorry to hear about your negative experience. We assure you that we aim for consistent and reliable communication with all our partners. As a Google Partner, we are committed to fully maintain Google's policies and guidelines, which can sometimes lead to difficult decisions regarding monetization. We understand the frustration this may cause and apologize for any lack of communication. Please reach out to our support team at @EzoicSupport on Twitter if you think that the denial of your site for our monetization features is unjustified, so we can better understand your situation, re-evaluate your account in accordance with Google's guidelines, and aim to rectify the situation.

Response from EzoicJul 4, 2023

Hello Muhammed, We regret that your experience with Ezoic didn't meet your expectations. If you're willing, we'd appreciate an opportunity to understand your concerns better - please provide more information about your experience by reaching out to [email protected] via Email. All the best!