ezBuyBack.comReviews of ezbuyback.com

Ok so I tried them out to sell my Samsung S5 Active. I mailed back the phone in the prepaid envelope and according to the tracking number they received the device 3 days later. I never got any type of communication from them and had to contact them through the support dept. I was told the whole process takes 10-12 days. I contacted them again a couple of days later and was emailed that I would receive payment in a couple of days after testing. So much for them contacting me to let me know they even received the phone! Not quite sure what to do at this point,guess I am stuck at this point since they have my phone. They did quote a price much higher than other sites and my phone was is great condition so we shall see.