ezBuyBack.comReviews of ezbuyback.com

I purchased two items Oct 15th, received the pouch 2 week later, still haven't received the belt. I've emailed twice for status, Nov 9 and Nov 14th, no reply. I shouldn't have to take time out a day to ask for a status on my purchases, and not get a courtesy reply. Easy Buy is a scam, from what I can tell from reading all the customer complaints and my experience. I will file a complaint with the Better Business Bureau

Weight me more than 100kg for 6 dining chair, 7 small chair + 2 stool... My order RM600+ but the delivery cost charge me RM500+....i complain and request to check or repack but no feedback at all, already 3 days, Tmr going to direct call and complain

Fraud! They never paid my money! Stay away...

After three months and numerous emails with only occasional auto responses: "Hello, I will research your package and update asap." they came through and paid what was agreed. I get they may need to take time to conduct business but a status or update would be helpful. I chose a small business which was relatively local to help them out. Would of liked a more timely experience.

I went online to sell my cellphones. Ezbuyback had the best offer, I contact them and they quoted me $237.00 for my galaxy note 3, and HTC M8. Once I received there packaging I slipped my phones in and placed back in the mail box. This was over two weeks ago...... I have not had any form of contact from the company, not even a hey we got your phone. I have not received payment as promised. And when I try to contact them to get my phones back (Their Guarantee!!!!) , there is no phone number, just a Chat option (but never any one online to Chat too). So now I am out two nice cellphones, or $237.00 depending on how you look at it. This was a scam, and I unfortunately fell for it. I would never recommend this company ever.

Thank you again for the great service. It's truly been a pleasure, and I definitely look forward to doing business with you again in the future!

I did my quote which was higher than other companies, got the package, sent my phone in on 3/5/16. I live in FL and finally received an email from them on 3/29/16 stating they received my package. I'm not a rocket scientist, but I KNOW that it doesn't take 24 days for mail to travel from FL to PA. It is now 4/8/16 and I still have no response from them and when you check the website it still says "IN PROGRESS". You can't get a response from them via email and of course the Online Chat is never working. I have even emailed their support team. Guess I got taken.

I had a galaxy note 4 quoted price was $205 in mint condition. I sent in the phone about a couple weeks ago and still have not received payment. I emailed them 3 times with no response. I'm starting to think ezbuyback.com is a scam, It's super infuriating!!!!