Spencer T.
Shop elsewhere.
Order #6127. Wishing I had looked here before ordering. Placed my order 3/28 and paid extra for USPS 2 day shipping. I can see Shipping label created with USPS they haven't received it the package to mail. Have emailed twice to either cancel or change shipping address because I won't be at the location the order was intended for very much longer. No response. Update and reply to eyeware district: I had a typo on order number. It is order 6127. How is it that you respond here but not by phone or email? Update 2:. Apparently a 1 star review on trustpilot is how you reach customer service at this company. They claimed my prior emails has been in their spam folder. Can it get any more unprofessional? They also claim they shipped the order and USPS lost it - I am highly skeptical of that based on the tracking info. This either feels like this is an individuals "passive income" business, or just a really well thought out scam that maintains enough real orders and refunds to keep it's reviews up to stay alive and keep bottom feeding on folks that don't know how to get their money back or take the loss and forget about it. All that said, I am now awaiting the refund to be posted in my bank account. In the meantime, let's try to get this place off of google! Update:. The refund came through for the product but they did not refund the 4.99 I paid for 2 day shipping. Stay far away from this company. I think they are one of many probably running similar scams. I would assume any positive reviews must be fake. Final update: they refunded the shipping cost as well. I still can't recommend ordering from this site, it seems poorly run if not nefarious. I did add 1 star to reflect they that they refunded my money.
Response from EyeweardistrictApr 2, 2021
hey your order 1627 got shipped and deliver on November 2017 are you sure you looking on the correct company?