EyeweardistrictReviews of eyeweardistrict.com

This is a re-post through their "requested" review link. I really want them to know that their service is not adequate. Order Number #6192. Like some of the recent reviews here I recently made an order for an eyeglass frame and paid for the USPS 2 day shipping. After checking the shipping status being stuck at label created, I sent an email to Eyeweardistrict customer service but got no reply and the phone number goes directly to an answering machine. From the looks of it, leaving a negative review here might get a response from the seller and if I do not receive one in the next day or two I will be cancelling the payment made through paypal. Update: no response after days and I got my refund through paypal. Update2: I really wonder what their response to this will be. Update3: To my surprise, I received a delivery from Eyeweardistrict. However, they sent the wrong pair. I received something I did not order. (Which original order I cancelled.) As for the delivery time line. I made the order on April 19th, 2021. They sent the package May, 29th, 2021. Now I'm wondering what I'm going to do with this pair. Not going to spend my money to ship it back to them.

Fake oakley sunglasses. 100% authentic my a$#. Trying to return them for a refund but no one will answer me back. Don't buy from these guys. After seller reply: You have recieved 6 emails from me that went without answer. Even paypal agreed with me and has given me a refund. Do not buy from this site

I have ordered my sunglasses and my address was put wrong. So I emailed and messaged to you multiple times but never hear from you. The tracer app said it was supposed to be delivered on 8/4 but still nothing happening. I would like to get refund if you still ignoring my email and really not happy with your service at all Update: see the rely below. I have not received any email confirming refund or anything, and without any apologies “that’s why there is a movement” ????? Serious??Of course refund not been sent for the last 2 weeks. Do not trust this shop they’ll just take your money. I’m going to take an action with the bank ***I have contacted the bank for dispute and now it’s under investigation. Today suddenly they sent me refund and now it wasn’t the correct amount. Instead of $157.50 US you paid back only $142.50 US. And still, there is no single email to notify me regarding refund or anything at all

I placed order 8 days ago and my order is still pending. The FedEx tracking number I have been provided following the order confirmation shows that the shipping tag has been edited but the package has not been shipped yet. I have contacted the company by email (the one provided on the helpdesk page) but no one replies (although I am asking for information about shipping for a week now, no answer yet). I would really like to get the frames I have ordered and even purchase extra ones but I will ask for refund if it is not possible to get an answer from the seller. My order number is 6086. I hope this message will find the seller well. Update to the seller’s reply: as said above, my order number is Order #6086. Please provide me further information you can get about my order. (03.26.2021) Update 2. Still waiting for some news. (03.28.2021). Order has been done on 03.16.2021 and FedEx tracking shows that the package has not been collected yet. Update 3. I have received a refund for my order (03.30.2021). The seller has indeed cancelled my order. Although I am glad I got my money back, it is a pity the seller had never been able to communicate properly. I think I am lucky I got a refund though, as I can read numerous negative feedback about this seller’s service.

I have been trying to contact this company for a couple of days now. I got tracking information from fedex that the glasses were supposed to be delivered on Monday 3/22. Then it updated to pending because the package has not been picked up by fedex. I'm trying to get answers as to why but no one is answering my emails. These were not cheap and I would like a full refund if these oakleys are not shipped within the next day or so. Order number #6090 This review stands as I finally received the glasses but I received the wrong ones. I ordered Oakley prizm guage 6 glasses which are the smaller ones and I'm a female with a smaller head. I received the guage 8s which are bigger and don't fit my head. Apparently this company only responds to reviews. Please contact me back to have this resolved.

I placed order on site 04.09.2020. I paid my order. But I still haven't received my order. the store is not responding to my messages. I don’t recommend it.

I received obviously fake ray-bans. If you don’t know what to look for or have some to compare side by side, you may be fooled. The frame coloring is way off, the check authenticity codes don’t work, stitching on the case isn’t right. Don’t use this company. They will claim its authentic because they don’t want to publicly admit their products are fake. Also, they will reply to public reviews quickly, but not customer service emails. 0 ⭐️ horrible company, dishonest, and unresponsive.

Ordered 10 Days ago. Still have not arrived. Emailed the company but no response. Need these ASAP. Very frustrating. Wish they had a customer service number. Order 4300.