EYERIDEReviews of eyeride.io

The unboxing of EyeRide by EyeLights was exciting. Then I found that Eyeride can be mounted only on the right side of the helmet. That's bad because on the right side of the road there are most of signs and possible dangers for the rider. Then 2 weeks of trying to set Waze as default navigation app. My request to customer service was useless, I got just copy-paste from Eyelights web site. Searching in the Internet have some hints but still useless. Finally. I found how to set it - tricky workaround. However this might be done easily with Captain rider app. Next, change volume of voice is possible with voice commands only. That's awkward. The main unit must have volume ring or buttons. The control of brightness is also done via app. It's not comfortable to open the app few times a day for different weather conditions. Captain rider app can set the Eyeride parameters only when paired. Why? If all the data is in the cloud, let user to set what he wants. Later, when device paired, load the configuration into the main unit. And finally, killing problem: when Eyeride paired with the phone, the data service works rarely and slowly. I must say "OK google" about 15-20 times until something happens. During the ride it's impossible to call google or even answer incoming call. The optic module is really good. Smooth picture, great brightness. The optic engineering is really awesome. However, low usability discovers poor product management team. Fully charged Main unit is heating and discharges in 1.5 hours at the lowest brightness setting shows the poor electronic design. The Captain rider app shows poor software development cycle. I'm very unhappy with my Eyeride, long anticipated, and very disappointing experience. If anyone needs it as decoration or for part, drop me a message, I'll send you mine. It's useless.

If I were to use one word for this company, it would be "garbage". It's not the customer service, there nice people and try to help, I just don't think they know what their doing nor do they know how to fix the bugs in their system. The company I work for has been using them for the past year, and through out that year we've probably had the system up and running for about a quarter of a year. There are so many bugs and crashes in their system that it doesn't ever work. Most of the time when theres a problem they want us to figure it out for them so they can work on it for the future. I wouldn't recommend this company nor their system, honestly I would much rather do DOT driver log books, then to deal with the drama of having to use this whack system.

O MY God. Beware of these scammers. We paid over 6K for cameras for 2 buses with the claim of providing services when needed for video footage. We had to pay over 1K just to install the cameras and when we were of need of footage or troubleshooting, we were told we need to hookup to the cameras directly and download the footage. We were told it will take them long time to provide a 5 minute footage. Basically, we got no help from them in any way. Just spending over $200 a month for nothing. After over 2 years of service, we decided to cancel the service. After we cancelled, we started being harrassed by this company and lawyers and collection agencies claiming we owe them for another year since their contract states they do auto renewal. Here we are with a company that claims we owe them over $1,500 for the upcoming year. Nowhere and not at anytime were we aware of any automatic yearly renewal. Beware of what's in their contract. Until today. we are struggling with this company and how much damage they caused us with their fraudulent and ripoff claim. Just BEWARE. Nowadays, you can buy camera yourself and install in the vehicles. you will save yourself lots of money and scams and unnecessary fees, not to mention the lack of customer service when you need it.