Jim C.
Denzel was very helpful
Denzel was very helpful. This is the second time that you sent this survey. Please stop sending it.

Home | Vision Test From Home | EyeQue
EyeQue (eyeque.com) has 1,153 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Jim C.
Denzel was very helpful. This is the second time that you sent this survey. Please stop sending it.
Steve
Quick precise response to my queries.
Response from EyeQueOct 31, 2022
Hello Steve, We are happy to hear that you are satisfied with the service you received from our support team! If you need any future assistance, please feel free to reach out again. Hope you have a great rest of your day!
Kelly B.
Product worked great, gave me a perfect reading, which I'm wearing as I write this review. All under $100 from home, great deal, great tech.
Response from EyeQueOct 28, 2022
Hi Kelly - we all love a happy ending! We appreciate that you gave EyeQue a try, and now have a new pair of glasses that bring you clear vision. Thank you for sharing your experience!
melvin G.
the eyeque isnt real easy to use but takes patience. the results are well worth the effort. Having someone check my past results and fix my issues made it alot easier.
Response from EyeQueOct 25, 2022
You are exactly right, Melvin! You can achieve great results with a bit of patience and effort to perform the tests correctly. Thank you for sharing your feedback, and hope you enjoy the rest of your day.
Francois L.
Update: EyeQue was quick to respond to better understand what my experience was about to understand and resolve my issue. After further investigation there seems to have been some settings and possibly screen resolution between my iPhone 12 Max and my iPhone 13 mini. The mini actually gave me the results that I expected. I did also make changes to things like font size, no bold etc on 12 max that improved the reading but still got the results I needed on my mini. Denzel was great and working with me and ultimately sending me a try on to validate that all was as expected. This is highly recommended in my opinion to try the try-on glasses first. This will now be my annual way for doing my in home eye test. Original: I think it detected my astigmatism well, better than optometrist, but the prescription is quite off by -1.25. Just had eyes tested and the reading on eyeque was consistent over 4 readings but still off by -1.25
Response from EyeQueOct 18, 2022
Hello Francois, We are pleased to hear that you were eventually able to receive great results! We appreciate your patience and willingness to work with our support team to help troubleshoot the discrepancy.
neils N.
The eyeque device took me some time to figure out but the support was great. My first try on pair ended up being a weaker prescription than my current one. I was impressed with the speed and attention to detail in their response. They narrowed down on the most likely source of the error. After some calibration and retesting my final try on pair was ideal as far as I can tell and was able to return the first pair with no charge.
Response from EyeQueOct 17, 2022
Hello Neils, Thank you for sharing your experience with the Try-On Glasses! We appreciate your patience as you continued to perform additional tests and received a pair of Try-On Glasses that work well. Hope you have a great day!
Michael
I was very skeptical but the results turned out very well
Response from EyeQueOct 13, 2022
Hello Michael, We appreciate your willingness to try our products, given the skepticism! Hope you have a great day.
Gio
This is the second time I've used EyeQue, first was about a year ago. Prescription changed a little, but that's expected at my age - and the new glasses are just perfect. Gotta love this device!
Response from EyeQueOct 10, 2022
Hello Gio, We are delighted to hear that your experience with EyeQue has been spectacular. We appreciate your support, especially as a reoccurring user! Hope you have a great day.