EyeQueReviews of eyeque.com

I was not able to use the product. I suspect the problem was due to some type of 'convergence' issue with my vision. With one eye closed I could see the bars as the documentation indicated. However, when I opened the other eye, the bars, etc. disappeared. I was really hoping this product would work out for me. The return process seemed a bit slow. I ultimately received the return shipping label, etc. It did take a few days. I am likely spoiled by the immediate way that Amazon processes returns. Something to think about. Please keep me in mind if the product changes in the futures in a way that you think might accommodate my situation.

It is easy to purchase or return( I have not had a chance to send it back yet) the product. That is all the reason for the three stars rating. I was excited to be able to test my eyesight at home and be able to monitor any changes without going to see a doctor. However, through my experience, I can't say I have confidence with the product. The instruction slip included in the box says search for myEqyeue in the app store. However, all I can find in the app store is eyeque/pvt. This puts doubt in me later about the compatibility between the hardware and the app. (I was later told that is the right app though.) The video demo shows that I should see a red bar and a green bar clearly separated. My experience, through testing all nine dialed positions, is that the two bars are always overlapped to begin with. I have to press either the plus or the minus button quite a few times to see the two bars separate, yet they never totally separate. When they are 'separated' I can see red, yellow, and green. When they are manipulated into the overlapped postion, I don't see a clearly yellow bar. It changes from yellow to red or green if I tilt the eye piece a little. The initial picture, say the green bar, usually appears to one side of a circle with no corresponding red bar but with the circle partially colored in red, suggesting to me that there is some problem with whatever lens is inside. The final prescription has the axis correct. That is, it almost matcehes my previous prescription. The other numbers (spherical and cylindrical) looks very different from my previous presciption. Here is a comparison: my old prescription: OD: sphere -3.75, cylinder -0.50, axis 100" OS: sphere -3.75, cylinder -0.25, axis 75" ADD: +2.50 eyeque/pvt test result: Right: spherical -1.50, cylindrical -1.75, axis 102" Left: spherical -1.25, cylindrical -1.50, axis 74" NVADD: +2.50 It looks like my eye doctor and Eyeque uses different numbers as base, that explains the cylindricals have the same difference between the right eye and the left eye. But it does not explain why the sphericals are the same by my doctors presciption and not the same by PVT.

I have not received my order yet that I placed on May 27th, so I cannot review this item. Shipping so far has been disappointing. Not sure when I will receive the kit, but looking forward to it. Thank you.

Creating an account was not very user-friendly, I had to do the captcha human verification a couple of times before I was able to successfully create an account.

When I tried to use PayPal (using Edge Chromium, which is essentially a skinned version of Chrome) the site failed to load PayPal and then reset the entire checkout process so I had to enter everything again. I tried twice with the same outcome, and ultimately had to use a credit card instead.

Setting up account was very clumsy.

Purchase was simple but promo code that was advertised at top banner (for a free unit) was not available at checkout. Very disappointing!!!

If you apply the discount code in the first screen, the application would reject saying "invalid code". I had to research the issue and figured that I have to come to the last screen and then apply the code there - and it worked.