EyeQueReviews of eyeque.com

i don't like it much

Could not get it to work properly with my Android phone. Contacted customer support and tried their suggestions in vain. We both decided my unit was defective and they told me to mail it back for exchange. Unfortunately I had to pay the postage back and they returned my same unit claiming there was nothing wrong with it! I ended up throwing it away and feel ripped off. Beware.

This is just an overpriced pair of readers with a lot more hassle. After going through the testing an inordinate amount of times I was told I had to do it again with my screen set to high resolution because my results probably weren't accurate. I repeated the testing again and again only to receive an error at the conclusion of every set with my screen set to high resolution as requested. When I contacted customer service, I was told they could send me a pair of try on glasses with an average of my results regardless. When they arrived and I actually saw the numbers they were exactly the same in both eyes which was an immediate red flag since my vision is much worse in my right eye. Sure enough when I tried them on I found they were simply magnified and I couldn't read anything out of them. For all the time and money I spent on this I could have driven to the store and bought dozens of cheap reader glasses that would have had the same effect. It's a waste of time and money.

The order didn't ship out until I called. It's not very easy to use

pretty bad experience

After doing the test I sent off for a try-on pair. It was bad, really bad. It was so off that it gave me vertigo just to try on the glasses. Went to an eye doctor shortly after and just need some reading glasses. Would not recommend.

While I suppose it’s possible that I’m doing something wrong. The unit delivers consistent results. In fortunately those results are completely wrong. Left eye is close. Right eye is way off. The results are useless.

Not even close. I asked you to HOLD OFF sending the trial glasses until I could get back to repeating the eye test. I'm a very busy person and you are not first on my priority list. I also don't appreciate the ABUNDANCE of emails either. I will get back to it WHEN I CAN. If you want to wait for further input from me that's good. If not, I guess I have wasted my time and money. The test is a bit time-consuming and cumbersome and at this point, I highly question its accuracy. I will hold my final rating/review until I complete the testing needed to determine if it is my testing process that's the issue or your engineering design of the product. I will do this on my schedule, not yours. .